GM FLEET TOOLS

In order to make partnering with General Motors Fleet as easy as possible, we offer innovative tools to help you manage your fleet’s vehicles throughout their entire lifecycle.


For access to GM Fleet Tools contact our Fleet Action Center via email at , or call 1-800-FLEETOP (353-3867), prompt #7. To purchase access for Techline software (TIS2Web, Service Programming, GDS2 Diagnostics), or you have an active subscription and need your ID reactivated or need password resets for Techline, call 1-800-828-6860, prompt #2.

GM Fleet Common Forms Tool

COMMON FORMS

COMMON FORMS

Qualified Fleet User Signature Form

Required for all Fleet accounts

New Vehicle Damage Form

Form to submit for transportation damage

FQV Out-Of-Stock Purchase Agreement

Document used to request Fleet Out-of-Stock invoice credits

CAP Out-of-Stock Purchase Agreement

Document used to request CAP Out-of-Stock invoice credits

GM Fleet Ordering Tool

TOOLS

PRE-ORDER

Tools to support the pre-order stage of fleet purchasing.

Online Order Guide

Dealer Order Guide for standard equipment, packages, optional equipment and technical information.

Global FAN System

GM Fleet Account Number (FAN) guidelines and eligibility requirements, FAN search, and request a new FAN.

Order Management Reports

Gain access to order-to-delivery reports to help manage your fleet.

GM Pricing

Pricing for GM vehicles.

ORDER

Tools used in the order stage of fleet purchasing.

Order Workbench

System used by dealers to place vehicle orders; manage inventory; and report vehicle deliveries (sales).

Delayed Destination Assignment

Application for delayed destination assignment vehicles; required to tag vehicles in private accounts.

Vehicle Locator

System used to locate GM vehicles for dealer trades and upfits.

Medium Duty Port Inventory

System used to locate and tag Low Cab Forward trucks.

POST-ORDER

Tools used in the post-order stage.

Business Choice Portal

Provides dealers the ability to submit claims for customer incentives.

Vehicle Order Status

Provide order status on fleet orders.

GM Exchange Reports Mailbox

Provides GM reports created within last 7 days (invoices, warranty, etc.).

BARS Reprint Request

Allows reprinting of GM Billing and Accounts Receivable System.

Special Info Reporting (SIR)

System allows dealers the ability to submit requests for specific vehicles by model and model year. In turn the system allows SVMs the ability to invoice (via BARS) dealers for the requested vehicle.

Fleet/CAP Out-of-Stock Request Application

System used to request Fleet & CAP Out-of-Stock invoice credits.

GM Fleet Warranty and Service Tool

WARRANTY & SERVICE

WARRANTY

Tools to manage warranty claims, management and requests.

Global Warranty Management

Warranty claim submission and management.

Investigate Vehicle History

Investigate vehicle history.

GM Exchange Reports Mailbox

Allows users to view their GM reports (invoices, warranty, delivery confirmations, incentive memos, etc.). Primarily for use by business office and management teams.

Delayed Warranty

Document to request delay of warranty start due to upfit timing.

Global Warranty Training Tutorial

Global Warranty Training Tutorial.

SERVICE

Tools to support service techs and service procedures.

Service Manuals / Bulletins (S12000)

Vehicle publications including: service manuals, owner manuals, labor time guides, accessory guides, transmission repair guides, etc.

Tech2 Updates (TIS2WEB)

Provides Service Technicians diagnostic scan tool and vehicle programming software (GDS2, MDI, Tech 2, SPS, etc.).

GM TechLink

Timely information to help increase knowledge about GM products and improve the performance of the service department.

Calibration ID

Provides technicians the calibration history for programmable controllers based on VIN.

GM Global EPC (Electronic Parts Catalog)

Allows parts department personnel to be able to quickly and correctly identify service and accessory parts for vehicles.

GM Fleet Consolidated Billing Programs

The Parts & Service Consolidated Billing Programs provide fleets discounts on parts and vehicle service as well as electronic consolidated invoicing, reporting and more.

Policy & Procedure Manual

Provides Service Policy and Warranty related information.

Pre-Delivery Inspection Forms

PDI forms in PDF format for all GM vehicles

GM Fleet Remarketing Tool

REMARKETING

REMARKETING

Tools to support rental and commercial customers.

RIMS

For Rental and Commercial customers to ground and provide required damage disclosure pertaining to repurchase vehicles they have returned after being taken out of service.

GM Inspection System

For Rental and Commercial customers to view 3rd party vehicle inspection information pertaining to repurchase vehicles they have returned after being taken out of service.

STAY IN TOUCH WITH GENERAL MOTORS FLEET

Get updates on new GM vehicles, events, and industry news.

U.S. residents please fill out the required fields. Non U.S. residents please visit your country specific GM website and/or your local dealer for further information. By providing my contact information I consent that GM and/or a GM dealer can contact me with any GM offers and GM product information.

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Serving Fleet Sizes: 100+

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Sales - CO, MT, UT, WY

Serving Fleet Sizes: 100+

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Sales - MD, NJ, PA, VA, DC, DE

Serving Fleet Sizes: 100+

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Sales - GA

Serving Fleet Sizes: 100+

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Sales - GA, FL

Serving Fleet Sizes: 100+

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Sales - AL, KY, TN

Serving Fleet Sizes: 100+

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Colleen Good
Sales - AL, FL, TN, NY, NJ, MA, CT, ME, VT, NH, GA, KY, NC, SC

Serving Fleet Sizes: 15-99

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Sales - AZ, CA, NV, WA, UT, OR

Serving Fleet Sizes: 15-99

(949) 241-1011
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Darcie Harrod
Sales -

Serving Fleet Sizes: 15-99

(216) 402-5485
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Sales - CA, HI

Serving Fleet Sizes: 100+

(248) 978-8327
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Jeff Tomlin
Sales - CA, NV, ID

Serving Fleet Sizes: 100+

(724) 584-8258
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Will Mellon
Sales -

Serving Fleet Sizes: 100+

(313) 269-0091
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Christa Paterson
Sales -

Serving Fleet Sizes: 100+

(530) 229-4010
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Steve English
Sales - NC, SC, VA, WV

Serving Fleet Sizes: 100+

(919) 280-6136
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Jennifer Plumb
Sales - WA, OR, AK

Serving Fleet Sizes: 100+

(301) 955-6371
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Kevin Brewer
Sales - NY, NJ, PA

Serving Fleet Sizes: 100+

(845) 825-6506
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Tom Essien
Sales - NY

Serving Fleet Sizes: 100+

(646) 477-5875
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Scott Breithaupt
Sales - KS, MO, NE

Serving Fleet Sizes: 100+

(913) 292-4168
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John Freking
Sales - MD, VA, DC

Serving Fleet Sizes: 100+

(404) 210-0378
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Glenda Boughan
Sales - IL

Serving Fleet Sizes: 15-99

(630) 442-8134
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Lv Turner
Sales - IL, IN, OH

Serving Fleet Sizes: 100+

(317) 508-5605
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Michael Krychear
Sales - CT, NY

Serving Fleet Sizes: 100+

(612) 791-2955
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Jason Simcoke
Sales - IL, IN, WI

Serving Fleet Sizes: 100+

(313) 720-6863
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Lilian Iskander
Sales - IN, MI, OH

Serving Fleet Sizes: 100+

(201) 273-0856
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David Russo
Sales - ME, MA, NH, RI

Serving Fleet Sizes: 100+

(508) 944-4371
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Eric Raich
Sales - OH

Serving Fleet Sizes: 100+

(216) 337-0219
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Kurt Moats
Sales - IA, MN, ND, SD, WI

Serving Fleet Sizes: 100+

(248) 709-2045
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Cody Collins
Sales -

Serving Fleet Sizes: 100+

(972) 213-4788
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Jay Ferraro
Sales - DE, NJ, PA

Serving Fleet Sizes: 100+

(914) 391-5493
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Ken Kelley
Sales - TX

Serving Fleet Sizes: 100+

(713) 253-8353
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Cameron Hill
Sales - AR, OK, TX

Serving Fleet Sizes: 100+

(405) 435-6143
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Brian Maki
Sales - TX

Serving Fleet Sizes: 100+

(972) 841-7314
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Anthony Guerrette
Sales - TX

Serving Fleet Sizes: 100+

(305) 619-8871
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Rachel Schreider
Sales - IL, WI, MN, TX

Serving Fleet Sizes:  15-99

(773) 256-8171
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Adele Arceneaux
Sales -

Serving Fleet Sizes: 15-99

(720) 660-1009
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Colleen Carroll-Noyes
Sales - MI

Serving Fleet Sizes:  15-99

(248) 720-8235
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Stephanie Hughes
Sales - OH, IN

Serving Fleet Sizes: 15-99

(513) 335-0786
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Brett Ratajczak
Sales - WI

Serving Fleet Sizes: 15-99

(815) 780-7583
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Danielle Snowball
Sales - OH

Serving Fleet Sizes: 15-99

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Rick Terpstra
Sales
- AZ
(303) 661-7494
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Patrick Berry
- AZ, CA, HI, NM

Fleet Service

(630) 200-6207
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Bernard Lackey
- IL, IN, IA, MI, MN, OH, WI

Fleet Service

(248) 672-9105
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Matt Griswold
- CT, ME, MA, NH, RI, VT

Fleet Service

(313) 408-7954
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Bob Stipek
- DE, MD, NJ, NY, PA, DC

Fleet Service

(248) 320-8615
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John Cosby
- AL, FL, GA, TN, VI, PR

Fleet Service

(513) 315-8679
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Kevin Berry
- KY, NC, SC, TN, VA, WV

Fleet Service

(804) 363-1316
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Mike Hurrell
- AR, OK, TX

Fleet Service

(214) 604-9247
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Michael Jerkins
- LA, MS, TX

Fleet Service

(804) 248-8632
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Brian Long
- AK, CA, ID, NV, OR, UT, WA

Fleet Service

(586) 859-8243
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Ryan Bunn
- MT, WY, CO, ND, SD, NE, KS, MO

Fleet Service

(303) 253-0700
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John Daly
- ME, VT, NH, MA, CT, RI, NY, NJ, PA, DE, MD, DC

Fleet Service

(914) 261-1338
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Rodger Cornish
- DE, MD, NJ, PA, VA, DC

Fleet Part Sales

(914) 582-5469
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Bill Giunta
-

Fleet Part Sales

(206) 639-9747
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Pam Hines
- FL, IN, KY, NC, SC, TN, VA, WV

Fleet Part Sales

(226) 831-3131
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Don Findlay
- FL, GA, VI, PR

Fleet Part Sales

(407) 595-2098
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Jim Hoopes
- IN, KY, MI, WY, OH, WV

Fleet Part Sales

(614) 507-8229
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Chris Austin
- IL, IA, MN, ND, SD, WI

Fleet Part Sales

(630) 740-0833
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Matthew Stapleton
- AR, KS, LA, MS, MO, NE, OK, TN, TX

Fleet Part Sales

(405) 615-1153
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Kirk Harvey
- AZ, CA, CO, NV, NM

Fleet Part Sales

(805) 657-5696
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Tom McMahon
- CT, ME, MA, NH, NJ, NY, RI, VT

Fleet Part Sales

(914) 267-6996
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Rusty Sampsel
- AR, LA, MS, TN, TX

Fleet Part Sales

(248) 804-4967
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Joe Ybarra
- AK, CA, HI, ID, MT, NV, OR, UT, WA, WY

Fleet Part Sales

(925) 586-1923
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Joe Berg
Government - CT, DE, ME, MD, MA, NH, NJ, NY, PA, RI, VT, VA, DC

Serving Fleet Sizes: 100+

(610) 858-0587
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MinDee Richey
Government - IL, IA, MN, SD, WI, ND

Serving Fleet Sizes: 15-99

(630) 390-9893
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Dustin Tuomey
Government - AR, OK, TX

Serving Fleet Sizes: 15-99

(214) 846-5060
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Rick Terpstra
Government -

Serving Fleet Sizes: 15-99

(303) 661-7494
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Rich Patterson
Government - AK, AZ, CA, CO, HI, ID, MT, NV, NM, OR, UT, WA, WY, Guam

Serving All Fleet Sizes

(602) 228-1286
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Marisa Bertoia
Government -

Serving Fleet Sizes: 100+

(313) 643-0103
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Bob Wheeler
Government
- AR, KS, LA, MS, MO, NE, TX, OK

Serving Fleet Sizes: 100+

(636) 248-0064
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Pamela Kulhanek
Government - KS, MO, NE

Serving Fleet Sizes: 100+

(201) 912-5185
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Mike Lambregtse
Government - IL, IN, IA, MI, MN, ND, OH, SD, WI

Serving Fleet Sizes: 100+

(248) 318-2921
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Ben Rotz
Government - FL

Serving Fleet Sizes: 15-99

(407) 872-9457
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Colin Lyons
Government - AL, TN, KY, WV, GA, SC, FL, PR, NC, VA, VI

Serving Fleet Sizes: 100+

(612) 289-1118
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Yuri Tello
GM Global Fleet

Operations

(586) 817-0775
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Anton Glenn
GM Global Fleet

Global Operations

(313) 667-1031
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Nicole Daugard
GM Global Fleet

Global Exports

(313) 667-9705
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Stuart Adams
GM Global Fleet

Australia & New Zealand 

+61 439 903 220
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Peter Cornu
GM Global Fleet

Canada

(289) 404-3779
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Brian Luo
GM Global Fleet

China

+86 159 2188 1156
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Miguel Gonzalez
GM Global Fleet

Mexico & Central America

+52 55 5901 3457
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Marcelo Tezoto
GM Global Fleet

South America

+55 11 4234-3177
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Seyar Shunnar
GM Global Fleet

Middle East

+971 4 314 3441
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Amanda Stark
GM Global Fleet

Operations

(313) 588-0968
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Lora Gharib
GM Global Fleet

Exports

(734) 626-0573
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Juan Carlos Diaz Crespo
GM Global Fleet

Mexico & Central America

+52 55 5722 0863
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David Villalona
- CT, DE, ME, MD, MA, NH, NJ, NY, PA, RI, VT, VA, DC

GM Financial

(848) 205-0024
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Tim Vella
- AL, FL, GA, KY, NC, SC, TN, VA, WV, VI, PR

GM Financial

(810) 394-0309
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Ryan T. Anderson
- IL, IN, IA, MI, MN, ND, OH, SD, WI

GM Financial

(630) 280-6675
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Stephanie McAlpine
- AK, CA, CO, HI, ID, MT, NV, OR, UT, NM, WA, AZ, WY

GM Financial

(602) 768-6690
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Megan Newell
- AR, LA, MS, KS, MO, NE, TX, OK

GM Financial

(248) 561-0046
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Wesley Tippens
- GA, AL, FL, TN, SC, NC, KY, WV, VA, PR, VI

Police Vehicle Specialist

(404) 927-5933
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Todd Little
- IL, IN, IA, MI, MN, ND, OH, SD, WI

Police Vehicle Specialist

(810) 441-2781
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Chuck Beettner
- AR, KS, LA, MS, MO, NE, OK, TX

Police Vehicle Specialist

(830) 708-0831
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Kelly Palmer
- AK, AZ, CA, CO, HI, ID, MT, NV, NM, OR, UT, WA, WY

Police Vehicle Specialist

(714) 401-2791
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Edward Murphy
- CT, DE, ME, MD, MA, NH, NJ, NY, PA, RI, VT, VA, DC

Police Vehicle Specialist

(267) 903-6237
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Marisa Bertoia
-

Government

(313) 643-0103
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Bob Wheeler
-

Government

(636) 248-0064
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Steve Cornwell
- AR, IL, IA, KS, LA, MS, MO, NE, OK, TN, TX

Medium Duty Sales

(972) 841-3300
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Jay Lewis
- CT, DE, ME, MD, MA, NH, NJ, NY, PA, RI, VT, VA, DC

Medium Duty Sales

(516) 458-7994
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Gabriel Slack
- IL, IN, IA, MI, MN, ND, OH, SD, WI

Medium Duty Sales

(313) 268-5294
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Kevin Frasz
- AL, FL, GA, KY, NC, SC, TN, PR

Medium Duty Sales

(704) 651-9390
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Ben Stein
Sales - IA, IL, IN, MI, MN, ND, OH, SD, WI

Medium Duty Sales

(630) 423-1258
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Erik Gaspar
Sales - CT, DC, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT

Medium Duty Sales

(781) 565-8756
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Colin Lyons
Sales -

Medium Duty Sales

(612) 289-1118
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Kelly McNeil
Sales - AK, CA, CO, ID, MT, NV, OR, UT, WA, ND, SD

Medium Duty Sales

(206) 819-7200
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Jennifer Sweet
Sales - AK, CA, CO, ID, MT, NV, OR, UT, WA, ND, SD

Medium Duty Sales

(937) 312-4284
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Kerin Knowles
- AK, AZ, CA, CO, HI, ID, MT, NV, NM, OR, UT

OnStar Business Solutions

(206) 947-6865
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Michell Lander
- AL, FL, GA, KY, NC, SC, TN, PR

OnStar Business Solutions

(203) 917-0087
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Steve Liegl
- IL, IA, KS, LA, MS, MO, NE, OK, TN, TX, AR

OnStar Business Solutions

(214) 901-3168
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Lauanna Recker
- IL, IN, IA, MI, MN, ND, OH, SD, WI

OnStar Business Solutions

(313) 319-0123
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Frank Reid
- CT, DE, ME, MD, MA, NJ, NY, PA, RI, VT, VA, DC, NH

OnStar Business Solutions

(313) 319-0348
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