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GM FLEET TOOLS

In order to make partnering with General Motors Fleet as easy as possible, we offer innovative tools to help you manage your fleet’s vehicles throughout their entire lifecycle.

For access to GM Fleet Tools contact our Fleet Action Center via email at gmfleetactioncenter@gm.com, or call 1-800-FLEETOP (353-3867), prompt #7. To purchase access for Techline software (TIS2Web, Service Programming, GDS2 Diagnostics), or you have an active subscription and need your ID reactivated or need password resets for Techline, call 1-800-828-6860, prompt #2.

COMMON FORMS

Qualified Fleet User Signature Form

Required for all Fleet accounts

New Vehicle Damage Form

Form to submit for transportation damage

FQV Out-Of-Stock Purchase Agreement

Document used to request Fleet Out-of-Stock invoice credits

CAP Out-of-Stock Purchase Agreement

Document used to request CAP Out-of-Stock invoice credits

TOOLS

PRE-ORDER

Tools to support the pre-order stage of fleet purchasing.

Online Order Guide

Dealer Order Guide for standard equipment, packages, optional equipment and technical information.

Global FAN System

GM Fleet Account Number (FAN) guidelines and eligibility requirements, FAN search, and request a new FAN.

Order Management Reports

Gain access to order-to-delivery reports to help manage your fleet.

GM Pricing

Pricing for GM vehicles.

ORDER

Tools used in the order stage of fleet purchasing.

Order Workbench

System used by dealers to place vehicle orders; manage inventory; and report vehicle deliveries (sales).

Vehicle Locator

System used to locate GM vehicles for dealer trades and upfits.

Medium Duty Port Inventory

System used to locate and tag Low Cab Forward trucks.

POST-ORDER

Tools used in the post-order stage.

Business Choice Portal

Provides dealers the ability to submit claims for customer incentives.

Vehicle Order Status

Provide order status on fleet orders.

GM Exchange Reports Mailbox

Provides GM reports created within last 7 days (invoices, warranty, etc.).

BARS Reprint Request

Allows reprinting of GM Billing and Accounts Receivable System.

Special Info Reporting (SIR)

System allows dealers the ability to submit requests for specific vehicles by model and model year. In turn the system allows SVMs the ability to invoice (via BARS) dealers for the requested vehicle.

Fleet/CAP Out-of-Stock Request Application

System used to request Fleet & CAP Out-of-Stock invoice credits.

WARRANTY & SERVICE

WARRANTY

Tools to manage warranty claims, management and requests.

Global Warranty Management

Warranty claim submission and management.

Investigate Vehicle History

Investigate vehicle history.

GM Exchange Reports Mailbox

Allows users to view their GM reports (invoices, warranty, delivery confirmations, incentive memos, etc.). Primarily for use by business office and management teams.

Delayed Warranty

Document to request delay of warranty start due to upfit timing.

Global Warranty Training Tutorial

Global Warranty Training Tutorial.

SERVICE

Tools to support service techs and service procedures.

Service Manuals / Bulletins (S12000)

Vehicle publications including: service manuals, owner manuals, labor time guides, accessory guides, transmission repair guides, etc.

Tech2 Updates (TIS2WEB)

Provides Service Technicians diagnostic scan tool and vehicle programming software (GDS2, MDI, Tech 2, SPS, etc.).

GM TechLink

Timely information to help increase knowledge about GM products and improve the performance of the service department.

Calibration ID

Provides technicians the calibration history for programmable controllers based on VIN.

GM Global EPC (Electronic Parts Catalog)

Allows parts department personnel to be able to quickly and correctly identify service and accessory parts for vehicles.

GM Fleet Consolidated Billing Programs

The Parts & Service Consolidated Billing Programs provide fleets discounts on parts and vehicle service as well as electronic consolidated invoicing, reporting and more.

Policy & Procedure Manual

Provides Service Policy and Warranty related information.

Pre-Delivery Inspection Forms

PDI forms in PDF format for all GM vehicles

REMARKETING

Tools to support rental and commercial customers.

RIMS

For Rental and Commercial customers to ground and provide required damage disclosure pertaining to repurchase vehicles they have returned after being taken out of service.

GM Inspection System

For Rental and Commercial customers to view 3rd party vehicle inspection information pertaining to repurchase vehicles they have returned after being taken out of service.

STAY IN TOUCH WITH GENERAL MOTORS FLEET

Get updates on new GM vehicles, events, and industry news.

U.S. residents please fill out the required fields. Non U.S. residents please visit your country specific GM website and/or your local dealer for further information. By providing my contact information I consent that GM and/or a GM dealer can contact me with any GM offers and GM product information.

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Contact a GM Fleet Global Fleet Representative

Ray Anrecio

Sales - FL, VI, PR

Serving Fleet Sizes: 100+

Dwight Leski

Sales - CO, MT, UT, WY

Serving Fleet Sizes: 100+

Casey Holderfield

Sales - MO

Serving Fleet Sizes: 100+

John Wright

Sales - GA

Serving Fleet Sizes: 100+

Matt Benjamin

Sales - AL, KY, TN

Serving Fleet Sizes: 100+

Ashley Trimble

Sales - FL, TN, AL, SC, NC, GA, KY, NJ, CT, MD, NY, MA, ME, VT, NH, PA, DE, VA, WV, RI, VI, PR, DC

Serving Fleet Sizes: 15-99

David Buckholz

Sales - AZ, CA, NV, WA, UT, OR, AK, CO, HI, ID, MT, NM, ND, SD, WY

Serving Fleet Sizes: 15-99

Darcie Harrod

Sales -

Serving Fleet Sizes: 15-99

(216) 402-5485

Spencer Steoger

Sales - CA, HI

Serving Fleet Sizes: 100+

Jeff Tomlin

Sales - CA

Serving Fleet Sizes: 100+

Will Mellon

Sales -

Serving Fleet Sizes: 100+

(313) 269-0091

Christa Paterson

Sales - CA, ID, NV, WA

Serving Fleet Sizes: 100+

Steve English

Sales - NC, SC, VA, WV

Serving Fleet Sizes: 100+

Jennifer Plumb

Sales - WA, OR, AK

Serving Fleet Sizes: 100+

Kevin Brewer

Sales - NJ, PA

Serving Fleet Sizes: 100+

Tom Essien

Sales - NY

Serving Fleet Sizes: 100+

Scott Breithaupt

Sales - KS, MO, NE

Serving Fleet Sizes: 100+

John Freking

Sales - MD, VA, DC

Serving Fleet Sizes: 100+

Lv Turner

Sales - IL, IN, OH, IA

Serving Fleet Sizes: 100+

Michael Krychear

Sales - CT, NY

Serving Fleet Sizes: 100+

Jason Simcoke

Sales - IL, WI

Serving Fleet Sizes: 100+

David Russo

Sales - ME, MA, NH, RI, VT, DE

Serving Fleet Sizes: 100+

Eric Raich

Sales - OH

Serving Fleet Sizes: 100+

Kurt Moats

Sales - IA, MN, ND, SD, WI

Serving Fleet Sizes: 100+

Cody Collins

Sales -

Serving Fleet Sizes: 100+

(972) 213-4788

Jay Ferraro

Sales - NJ, PA

Serving Fleet Sizes: 100+

Ken Kelley

Sales - TX, LA, MS

Serving Fleet Sizes: 100+

Cameron Hill

Sales - AR, OK

Serving Fleet Sizes: 100+

Brian Maki

Sales - TX

Serving Fleet Sizes: 100+

Anthony Guerrette

Sales - TX

Serving Fleet Sizes: 100+

Rachel Schreider

Sales - IL, WI, MN, TX, AR, IN, IA, KS, LA, MI, MS, MO, NE, OH, OK

Serving Fleet Sizes: 15-99

Adele Arceneaux

Sales -

Serving Fleet Sizes: 15-99

(720) 660-1009

Rick Terpstra

Sales
- AZ, NV, NM

Ivan Davila

Sales - FL, GA

Serving Fleet Sizes: 100+

Kristin Schroder

Sales - MD, PA

Serving Fleet Sizes: 100+

Gabriel Slack

Sales - IN, MI, OH

Serving Fleet Sizes: 100+

Patrick Berry

- AZ, CA, HI, NM

Fleet Service

Bernard Lackey

- IL, IN, IA, MI, MN, OH, WI

Fleet Service

Matt Griswold

- CT, ME, MA, NH, RI, VT

Fleet Service

Bob Stipek

- DE, MD, NJ, NY, PA, DC

Fleet Service

John Cosby

- AL, FL, GA, TN, VI, PR

Fleet Service

Kevin Berry

- KY, NC, SC, TN, VA, WV

Fleet Service

Mike Hurrell

- AR, OK, TX

Fleet Service

Michael Jerkins

- LA, MS, TX

Fleet Service

Brian Long

- AK, CA, ID, NV, OR, UT, WA

Fleet Service

Ryan Bunn

- MT, WY, CO, ND, SD, NE, KS, MO

Fleet Service

John Daly

- ME, VT, NH, MA, CT, RI

Fleet Service

Rodger Cornish

- DE, MD, NJ, PA, VA, DC

Fleet Part Sales

Bill Giunta

Fleet Part Sales

(206) 639-9747

Pam Hines

- FL, IN, KY, NC, SC, TN, VA, WV

Fleet Part Sales

Don Findlay

- FL, GA, VI, PR

Fleet Part Sales

Chris Austin

- IL, IA, MN, ND, SD, WI

Fleet Part Sales

Kirk Harvey

- AZ, CA, CO, NV, NM

Fleet Part Sales

Tom McMahon

- CT, ME, MA, NH, NJ, NY, RI, VT

Fleet Part Sales

Joe Ybarra

- AK, CA, HI, ID, MT, NV, OR, UT, WA, WY

Fleet Part Sales

Mark Menou

Fleet Part Sales - LA, AR, TN, TX, MS

Debbie Turner

Fleet Part Sales - TX, OK, KS, MO, NE, IL

Bill Shalawylo

Fleet Part Sales - IN, MI, OH, KY, WV

Fleet Part Sales

Joe Berg

Government - CT, DE, ME, MD, MA, NH, NJ, NY, PA, RI, VT, VA, DC

Serving Fleet Sizes: 100+

Beverly Babineaux

Government - LA, TX

Serving Fleet Sizes: 15-99

MinDee Richey

Government - IL, IA, MN, SD, WI, ND

Serving Fleet Sizes: 15-99

Dustin Tuomey

Government - AR, OK, TX

Serving Fleet Sizes: 15-99

Rick Terpstra

Government -

Serving Fleet Sizes: 15-99

(303) 661-7494

Rich Patterson

Government - AK, AZ, CA, CO, HI, ID, MT, NV, NM, OR, UT, WA, WY, Guam

Serving All Fleet Sizes

Marisa Bertoia

Government -

Serving Fleet Sizes: 100+

(313) 643-0103

Bob Wheeler

Government
- AR, KS, LA, MS, MO, NE, TX, OK

Serving Fleet Sizes: 100+

Pamela Kulhanek

Government - KS, MO, NE

Serving Fleet Sizes: 100+

Ben Rotz

Government - FL, GA

Serving Fleet Sizes: 15-99

Colin Lyons

Government - AL, TN, KY, WV, GA, SC, FL, PR, NC, VA, VI

Serving Fleet Sizes: 100+

Mike Curcio

Government - PA, CT, NY, DE, MD, MA, ME, NH, VT

Serving Fleet Sizes: 15-99

Yuri Tello

GM Global Fleet

Operations

Anton Glenn

GM Global Fleet

Global Operations

Nicole Daugard

GM Global Fleet

Global Exports

Stuart Adams

GM Global Fleet

Australia & New Zealand

Peter Cornu

GM Global Fleet

Canada

Brian Luo

GM Global Fleet

China

Miguel Gonzalez

GM Global Fleet

Mexico & Central America

Marcelo Tezoto

GM Global Fleet

South America

Amanda Stark

GM Global Fleet

Operations

Lora Gharib

GM Global Fleet

Exports

Juan Carlos Diaz Crespo

GM Global Fleet

Mexico & Central America

Tarik Abd-Rabu

GM Global Fleet

Middle East

David Villalona

- CT, DE, ME, MD, MA, NH, NJ, NY, PA, RI, VT, VA, DC

GM Financial

Tim Vella

- AL, FL, GA, KY, NC, SC, TN, VA, WV, VI, PR

GM Financial

Ryan T. Anderson

- IL, IN, IA, MI, MN, ND, OH, SD, WI

GM Financial

Stephanie McAlpine

- AK, CA, CO, HI, ID, MT, NV, OR, UT, NM, WA, AZ, WY

GM Financial

Wesley Tippens

- GA, AL, FL, TN, SC, NC, KY, WV, VA, PR, VI

Police Vehicle Specialist

Todd Little

- IL, IN, IA, MI, MN, ND, OH, SD, WI

Police Vehicle Specialist

Chuck Beettner

- AR, KS, LA, MS, MO, NE, OK, TX

Police Vehicle Specialist

Kelly Palmer

- AK, AZ, CA, CO, HI, ID, MT, NV, NM, OR, UT, WA, WY

Police Vehicle Specialist

Edward Murphy

- CT, DE, ME, MD, MA, NH, NJ, NY, PA, RI, VT, VA, DC

Police Vehicle Specialist

Marisa Bertoia

Government

(313) 643-0103

Steve Cornwell

- AR, IL, IA, KS, LA, MS, MO, NE, OK, TN, TX

Medium Duty Sales

Jay Lewis

- CT, DE, ME, MD, MA, NH, NJ, NY, PA, RI, VT, VA, DC

Medium Duty Sales

Kevin Frasz

- AL, FL, GA, KY, NC, SC, TN, PR

Medium Duty Sales

Colin Lyons

Sales -

Medium Duty Sales

(612) 289-1118

Aaron Milmeister

- AK, CA, CO, ID, MT, NV, OR, UT, WA, ND, SD

Medium Duty Sales

Kerin Knowles

- AK, AZ, CA, CO, HI, ID, MT, NV, NM, OR, UT

OnStar Business Solutions

Michell Lander

- AL, FL, GA, KY, NC, SC, TN, PR

OnStar Business Solutions

Steve Liegl

- IL, IA, KS, LA, MS, MO, NE, OK, TN, TX, AR

OnStar Business Solutions

Lauanna Recker

- IL, IN, IA, MI, MN, ND, OH, SD, WI

OnStar Business Solutions

Frank Reid

- CT, DE, ME, MD, MA, NJ, NY, PA, RI, VT, VA, DC, NH

OnStar Business Solutions

FOR SMALLER FLEETS

Our GM Dealerships can help you get the vehicles you need.

Serving Fleet Sizes: 1-14

LOCATE A DEALER

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GM Dealers needing assistance, please call the FAC at (800) 353-3867