If your business has under 15 vehicles, contact a Chevrolet or GMC Business Elite Dealer. They have dedicated commercial sales managers whose expertise can help ensure your business and commercial vehicles run as efficiently as possible.
The Fleet Action Center can help with your account inquires, incentives, orders management, vehicle logistics and service questions. Speak with an experienced professional Monday through Friday, 8 AM to 6 PM at 1-800-FLEETOP (1-800-353-3867).
CHAT WITH A VEHICLE SPECIALIST
If you have a specific question about a vehicle, our specialists are ready to assist.
Specialty Vehicle Manufacturers (SVMs) provide specialized upfit† products that enhance GM trucks and vans. SVMs are independent suppliers selected because they satisfy certain GM standards.
SVMs are not affiliated with GM, modifications by SVMs are not covered by the GM New Vehicle Limited Warranty and GM is not responsible for the safety or quality of such modifications.
IS MY BUSINESS ELIGIBLE FOR GENERAL MOTORS FLEET PROGRAMS?
To qualify as a General Motors Fleet partner, your company must have purchased or leased five (5) or more new cars and/or trucks (any combination of vehicle manufacturers) principally for business use in its operation within the last 12 months; or currently owns or leases five (5) or more medium duty trucks used in its company service; or currently owns or leases fifteen (15) or more cars and trucks used in its company service. You can learn more about eligibility requirements on the General Motors Fleet Eligibility and Enrollment page.
WHAT IS A GENERAL MOTORS FLEET ACCOUNT NUMBER (FAN) AND HOW DO I REQUEST ONE FOR MY BUSINESS?
Fleet Account Numbers are used to identify Fleet customers, process orders, track vehicle production and delivery and offer incentives to specific customers. It’s your unique identifier within the GM database.
HOW DO I OBTAIN A PRICE ON A CHEVROLET POLICE VEHICLE?
Agencies or municipalities that are allowed to “piggy-back” off a contract currently in place between their State, City, or County, may contact the awarded dealer under the said contract and place their orders directly or, follow the established process within the contract. GM’s Police Vehicle Specialists can help local municipalities find the dealer holding the contract in their area. Alternatively, the corresponding agency or municipality may contact their local dealer to request a quote for the vehicle they are interested in buying/leasing.
HOW DO I KNOW WHETHER TO REACH OUT TO A FLEET REP OR TO A GM DEALER FOR MY BUSINESS NEEDS?
General Motors Fleet is here to take care of your business, no matter how many vehicles you have. To get started, follow the general guidelines below. Our Fleet Representatives and Business Elite Dealers will work with you, and if needed, direct you to the proper resource or contact.
For businesses with more than 15 vehicles, contact a Fleet Representative. Our representatives, known as Fleet Account Executives, can help work with you to provide solutions around the demanding needs of running your fleet. We’re here to help whether it’s finding the most capable work trucks or exploring connected vehicle and telematics solutions.
For businesses with fewer than 15 vehicles, contact a Business Elite Dealer. They’re here to provide businesses with a knowledgeable and dedicated sales manager, extended service hours and work-ready loaners.
WHO DO I CONTACT IF I HAVE QUESTIONS WITH THE GM FLEET TOOLS?
GM Fleet customers and dealers can obtain access to GM Fleet Tools using their user ID and password. Availability of tools is dependent on individual permissions.
If you need a new user name and password, or are having trouble accessing a tool needed for your business, contact the Fleet Tools Help Desk and provide your Fleet Account Number (FAN) or Business Associate Code (BAC). You can reach our Fleet Tools help desk at 1-877-9FLEET9.
