GM provides comprehensive training opportunities to help you maintain competent Fleet service personnel and achieve increased productivity. There are four curriculum sources available for service technical training to address your specific needs.
GM provides comprehensive training opportunities to help you maintain competent Fleet service personnel and achieve increased productivity. There are four curriculum sources available for service technical training to address your specific needs.
This is classroom-style training delivered by GM-certified Fleet instructors at your fleet's location. Our programs are tailored for specific Fleet vehicles and are designed for Fleet technicians. Past or current models can be featured, based on the vehicles in your fleet and the training you request.
The GM Fleet and Commercial Technician Training Program offers:
Existing instructor-led courses available for immediate delivery are as follows:
*Proprietary course
Additional courses are available. Special consultation and training needs analysis is included. For more information, scheduling and to ensure the accuracy of response, Email all training-related questions to Jeff Holmes at jholmes@raytheon.com or call 1-248-837-6665.
We'll provide your fleet with the same high-performance training that is available to GM dealership service technicians. The performance-based content is delivered through a blended learning curriculum available to fleets. GM Service Technical College (STC) utilizes the latest in training technology to effectively support the complex and emerging training requirements for service personnel with the objective to enhance the GM technician's ability to "fix it right the first time."
The GM STC utilizes a combination of delivery components to provide highly effective and inexpensive technician training. The different blended learning components available through the GM STC are as follows:
Hands-On classes, conducted by GM-certified instructors under this program, are offered on a space available basis, providing prerequisite CBT/WBT and IDL/VCT/Video courseware have been completed prior to attendance.
For GM Fleet and Commercial technicians working with medium duty trucks, the GM Medium Duty training program has provided thousands of technicians with the support to get the job done efficiently and professionally. The curriculum is a performance-based program that incorporates extensive teaching aids, technology, activities and Hands-On diagnostic applications facilitated by experienced ASE instructors.
The GM Medium Duty training program covers the following models (Chevrolet C4500-C6500)
Available GM Medium Duty Courses are as follows:
Classroom-style training, delivered by GM certified instructors at 150 ACDelco locations.
Hands-on, instructor-led, "system" courses2 that include Air Conditioning, Brakes, Diagnostic Equipment, Electrical/Electronics, Fuel Control and Test Prep for ASE.
Many ACDelco courses cross-credit with similar GM STC courses.
For more information about ACDelco Training and the Key Fleet Program, please visit ACDelcotechconnect.com
Yes, if space is available and they have completed the required CBT/WBT and IDL portions of the course they want to attend. For example, if a technician wanted to attend the ABS Brakes Hands-On Course at the training center, the technician would be required to first successfully complete the CBT/WBT and the IDL, ABS Brakes courses. The Fleet technician would then be eligible to attend the class at the training center.
Yes, if a Fleet technician has previously registered or has a Legacy ID, then they can go to centeroflearning.com and follow the instructions to login. Once logged in, a Fleet technician can take any of the WBT or Simulations classes offered.
Note: Your Legacy ID is typically your Social Security Number. Use the link "what is my Person ID" on the login page of centeroflearning.com to find your Center of Learning website Person ID and to reset your password.
If a Fleet technician is not registered then, then the technician will need to be set up with a Center of Learning Website ID. Please contact your Fleet administrator for your login.