2020 warranty

GENERAL MOTORS FLEET

WARRANTY PROGRAM

Our comprehensive limited warranty programs mean more than a commitment to you. They're also a commitment to the value of your vehicles.

Learn about GM Fleet 2020 Warranty Options

Select your vehicle’s brand below to get an overview of your warranty coverage.

CHEVROLET & GMC

LIMITED WARRANTY INFORMATION

TRANSFERABLE POWERTRAIN LIMITED WARRANTY

Qualified Fleet Customers : 5 YEARS/100,000 MILES

Retail Users: 5 YEARS/60,000 MILES

Diesel Pickups : 5 YEARS/100,000 MILES


BUMPER-TO-BUMPER LIMITED WARRANTY

Bumper-to-Bumper Limited Warranty with no deductible.
3 YEARS/36,000 MILES


ROADSIDE ASSISTANCE AND COURTESY TRANSPORTATION

Qualified Fleet Customers : 5 YEARS/100,000 MILES

Retail Users: 5 YEARS/60,000 MILES (Towing to nearest GM Dealer)

Diesel Pickups : 5 YEARS/100,000 MILES


INCLUDED MAINTENANCE

One visit within first year of vehicle delivery . Includes oil change, tire rotation and Multi-Point Vehicle Inspection.

BUICK

LIMITED WARRANTY INFORMATION

TRANSFERABLE POWERTRAIN LIMITED WARRANTY

5 YEARS/60,000 MILES


BUMPER-TO-BUMPER LIMITED WARRANTY

Bumper-to-Bumper Limited Warranty with no deductible.
 3 YEARS/36,000 MILES


ROADSIDE ASSISTANCE AND COURTESY TRANSPORTATION

5 YEARS/60,000 MILES


INCLUDED MAINTENANCE

One visit within first year of vehicle delivery .

CADILLAC

LIMITED WARRANTY INFORMATION

TRANSFERABLE POWERTRAIN LIMITED WARRANTY

6 YEARS/70,000 MILES


BUMPER-TO-BUMPER LIMITED WARRANTY

Bumper-to-Bumper Limited Warranty with no deductible.

4 YEARS/50,000 MILES


ROADSIDE ASSISTANCE AND COURTESY TRANSPORTATION

6 YEARS/70,000 MILES


INCLUDED MAINTENANCE

One visit within first year of vehicle delivery . Includes oil change, tire rotation and Multipoint Vehicle Inspection.

ELECTRIC VEHICLES

ELECTRIC VEHICLE LIMITED WARRANTY INFORMATION

ELECTRIC AND HYBRID WARRANTY

8 YEARS/100,000 MILES


PROPULSION BATTERY WARRANTY

BRAKE MODULATOR ASSEMBLY

ELECTRIC DRIVE UNIT

LOW CAB FORWARD

LOW CAB FORWARD

TRANSFERABLE POWERTRAIN LIMITED WARRANTY


Qualified Fleet Customers :

5 YEARS/100,000 MILES

Retail Customers:

5 YEARS/75,000 MILES

Diesel Engine:

3 YEARS/UNLIMITED MILES  


BUMPER-TO-BUMPER LIMITED WARRANTY

Gasoline engine powered units:

3 YEARS/36,000 MILES

Diesel engine powered units:

3 YEARS/UNLIMITED MILES


ROADSIDE ASSISTANCE AND COURTESY TRANSPORTATION

Qualified Fleet Customers :

5 YEARS/100,000 MILES

Retail Customers:

5 YEARS/75,000 MILES

Diesel Engine:

3 YEARS/UNLIMITED MILES


INCLUDED MAINTENANCE

One visit within first year of vehicle delivery. Includes oil change, tire rotation and Multi-Point Vehicle Inspection.


FRAME RAILS AND CROSS MEMBERS LIMITED WARRANTY

GASOLINE ENGINE POWERED UNITS:

100% of parts and labor are covered for 36 months or 36,000 miles. After 36 months or 36,000 miles, 50% of parts and labor are covered for up to 60 months/unlimited miles.

DIESEL ENGINE POWERED UNITS:

100% of parts and labor are covered for 36 months/unlimited miles. After 36 months, 50% of parts and labor are covered for up to 60 months/unlimited miles.


SHEET METAL LIMITED WARRANTY

4 YEARS/UNLIMITED MILES

TIRES LIMITED WARRANTY

2 YEARS/24,000 MILES


WARRANTY FAQS

WHAT IS THE FULLY BACKED BY CHEVROLET AND GMC POWERTRAIN LIMITED WARRANTY?

All 2020 Chevrolet and GMC cars, vans, crossovers and light-duty pickup trucks come with our Powertrain Limited Warranty, which is 5 years/100,000 miles for customers with a qualifying fleet account(s), 5 years/60,000 miles for retail buyers and 5 years/100,000 miles for HD diesel pickups. It is fully transferable and there are no fees and no deductibles. The Roadside Assistance and Courtesy Transportation Programs are also fully backed for 5 years/100,000 miles for qualified fleet users on Chevrolet and GMC vehicles and HD diesel pickups, 5 years/60,000 miles for retail buyers, or 8 years/100,000 miles for Chevrolet hybrids. For more details, please visit your dealer.

WHAT IS THE FULLY BACKED BY BUICK POWERTRAIN LIMITED WARRANTY?

All 2020 Buick vehicles come with our Powertrain Limited Warranty, which is 6 years/70,000 miles. It is fully transferable and there are no fees and no deductibles. The Roadside Assistance and Courtesy Transportation Program are also fully backed for 6 years/70,000 miles for Buick vehicles, or 8 years/100,000 miles for Buick hybrids. For more details, please visit your dealer.

WHAT IS THE FULLY BACKED BY CADILLAC POWERTRAIN LIMITED WARRANTY?

All 2020 Cadillac vehicles come with our Powertrain Limited Warranty, which is 6 years/70,000 miles. It is fully transferable and there are no fees and no deductibles. The Roadside Assistance and Courtesy Transportation Programs are also fully backed for 6 years/70,000 miles. For more details, please visit your dealer.

HOW IS THE BUMPER-TO-BUMPER LIMITED WARRANTY AFFECTED BY THIS FULLY BACKED WARRANTY?

The Bumper-to-Bumper Limited Warranty on new Chevrolet and GMC cars and light-duty trucks remains in effect for 3 years or 36,000 miles; Buick and Cadillac warranty coverage is in effect for 4 years or 50,000 miles.

CAN I PURCHASE THIS EXTRA POWERTRAIN COVERAGE FOR MY 2006 (AND PRIOR) VEHICLE?

You may be eligible to choose from one of our Divisional Protection Plan (DEPP) offerings that can be tailored to meet your needs — including extended powertrain coverage. Please contact your selling dealer/retailer for details on the various Divisional Protection Plan programs.

WHAT ABOUT COURTESY TRANSPORTATION?

Courtesy Transportation is also included on new Chevrolet, GMC, Buick and Cadillac cars and light-duty trucks. Whenever Powertrain Warranty repairs are required, several transportation options and/or reimbursement of certain transportation expenses are available for your convenience at participating dealers and retailers.

WHAT DOES THE BUMPER-TO-BUMPER WARRANTY COVER?

The Bumper-to-Bumper Limited Warranty covers new Chevrolet and GMC cars and light-duty trucks for 3 years or 36,000 miles; Buick and Cadillac warranty coverage is in effect for 4 years or 50,000 miles. It covers the vehicle from bumper to bumper on most vehicle defects related to warrantable defects in materials or workmanship. For further details, look in the Owner’s Manual under "What Is Covered" and "What Is Not Covered."

IS MY VEHICLE COVERED FROM RUST, TOO?

Chevrolet, Buick, GMC and Cadillac cars and light-duty trucks are designed and built to resist corrosion.

 

Application of additional rust-inhibiting materials is neither necessary nor required under the sheet metal coverage. Chevrolet, Buick, GMC and Cadillac make no recommendations concerning the usefulness or value of such products. Application of after-manufacture rustproofing products may create an environment that reduces the corrosion resistance built into your vehicle. Repairs to correct damage caused by such applications are not covered under your New Vehicle Limited Warranty. See your Chevrolet, Buick, GMC or Cadillac dealer for terms of this limited warranty.

CAN I TAKE MY CHEVROLET, BUICK, GMC OR CADILLAC VEHICLE TO ANY GENERAL MOTORS DEALERSHIP FOR WARRANTY REPAIRS OR INCLUDED MAINTENANCE?

While most customers prefer to have their maintenance performed at the dealership where they purchased their vehicle, you may use any General Motors dealership you prefer.

 

Chevrolet, Buick and GMC owners may take their vehicle to any General Motors dealership (excluding Cadillac) of their choice. It’s advisable, however, to take your vehicle to a dealership that matches its brand, as they will be the most familiar with your vehicle’s specific needs.

 

For included maintenance, Chevy, Buick and GMC customers can go to any dealership, Cadillac customers must return to Cadillac dealership.

WARRANTY FAQS

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Our GM Dealerships can help you get the vehicles you need.

Serving Fleet Sizes: 1-14
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GM Dealers needing assistance, please call the FAC at (800) 353-3867
  • A “Qualified Fleet User” is defined as a company which has (a) purchased or leased five (5) or more new cars and/or trucks (any combination of vehicle manufacturers) principally for business use in its operation within the last 12 months; (b) owns or leases five (5) or more medium duty trucks used in its company service; or (c) owns or leases fifteen (15) or more cars and trucks used in its company service.

  • Whichever comes first. See dealer for limited warranty details.

  • LD 1500 Series and HD 2500/3500 Series Diesel Pickups

  • If the vehicle has a warrantable failure, see your Owner’s Manual for full details on the Courtesy Transportation program.

  • Includes first required maintenance visit as stated in vehicle maintenance schedule. Maintenance visit consists of oil change, tire rotation and Multi-Point Vehicle Inspection. Service will be performed using ACDelco dexos1® Full Synthetic oil and ACDelco filter. Service visit must occur within the first year of Ownership from date of purchase. Does not include air filters. See participating dealer for other restrictions and complete details. Excludes vehicles ordered with fleet delete option RY9. For Diesel models, maintenance includes first required maintenance visit as stated in vehicle maintenance schedule. Maintenance visit consists of an oil change, tire rotation and Multi-Point Vehicle Inspection and Diesel Exhaust Fluid (DEF) ll. Service will be performed using ACDelco dexos2 or Mobil DelvacTM 1300 CK4 oil and ACDelco filter and ACDelco Diesel Exhaust Fluid. Service visit must occur within the first year of ownership from date of purchase. Does not include air filters. See participating dealer for other restrictions and complete details. Excludes vehicles ordered with fleet delete option RY9. Chevrolet Corvette maintenance includes one required maintenance visits as stated in vehicle maintenance schedule. Maintenance visit consists of an oil change and Multi-Point Vehicle Inspection. Service will be performed using Mobil 1 ESP 0W40 oil and ACDelco Filter. Service visits must occur within the first year of ownership from date of purchase. Does not include air filters. See participating dealer for other restrictions and complete details. Excludes vehicles ordered with fleet delete option RY9.

  • Includes first required maintenance visit as stated in vehicle maintenance schedule. Maintenance visit consists of oil change, tire rotation and Multi-Point Vehicle Inspection. Service will be performed using ACDelco dexos1® Full Synthetic oil and ACDelco filter. Service visit must occur within the first year of Ownership from date of purchase. Does not include air filters. See participating dealer for other restrictions and complete details. Excludes vehicles ordered with fleet delete option RY9.

  • See warranty booklet/manual for details.

  • Roadside Assistance Service provided by Allstate Roadside Services (U.S. and Canada). For Low Cab Forward models, only emergency towing coverage is provided for the duration of the Limited Powertrain Warranty. Consult your dealer or refer to your Owner’s Manual for details.

  • If the vehicle has a warrantable failure, see your Owner’s Manual for full details on the Courtesy Transportation program. Excludes Low Cab Forward models.

  • During the 8-year/100,000-mile hybrid limited warranty period, towing is covered to the nearest Chevrolet/GMC/Buick/Cadillac servicing dealer if your vehicle cannot be driven because of a warranted hybrid-specific defect.

  • See dealer for details.

  • Sheet metal panels are covered against rust-through and corrosion as follows: Rust-Through: Any body sheet metal that rusts through (an actual hole in the sheet metal) is covered for 5 years with unlimited miles. Corrosion: Body sheet metal panels are covered against rust for 2 years with unlimited miles. All body and sheet metal components are warranted against rust-through corrosion for 6 years/100,000 miles on GMC and Chevrolet cars and light-duty trucks, or 6-years/unlimited miles on Buick and Cadillac cars and light-duty trucks.

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