GM provides comprehensive training opportunities to help keep your fleet service personnel up to date while increasing their productivity. Four curriculum sources are available for service technical training to address your specific needs.
ON-SITE TECHNICAL TRAINING
On-Site Technical Training This is classroom-style training delivered by GM-certified Fleet instructors at your fleet's location. Our programs are tailored for specific fleet vehicles and are designed for fleet technicians. Past or current models can be featured, based on the vehicles in your fleet and the training you request.
The GM Fleet and Commercial Technician Training Program offers:
Customized content developed to meet the needs of your fleet and your specific vehicle lines
Instructional skills: Train the Trainer programs
Hands-on, instructor-led system courses and GM Fleet-specific courses with technical assistance delivered on-site at your location
$235 per day per student
Existing instructor-led courses available for immediate delivery are as follows:
Allison® Transmission Series 1000 (#87340.01H)
Electrical Systems Overview and Diagnostic Principles (#88043.01H)
CNG/LPG Systems Overview (#86240.65H)
Chevrolet Tahoe Police Pursuit Vehicle (#80441.30H)
Supplemental Inflatable Restraint Systems (#82048.01H)
HVAC (#81044.01H)
GM Base Brakes and ABS (#85040.01H)
6T45, 6T65 and 6L80 Transmission Overview (#87041.01H)
4L60/80E and 4T40/65/E Transmissions (#87041.05H)
GM Service Information (#80041.01H)
Two Mode Hybrid System Overview (#88446.00H)
Chevrolet Volt System Overview (#88420.00H)
2017 Battery Electric Vehicle New Model Launch (10317.72H)
eAssist System Overview (#88078.00H)
Service Information, Tech 2 and Foundation Brakes (#80041.01H)
GMLAN, Body Controls and Supplemental Inflatable Restraint Systems (#88044.05H)
Anti-lock Brakes and Tire Pressure Monitoring (#85045.01H)
Additional courses are available. Special consultation and training needs analysis is included. For more information, scheduling, and to ensure the accuracy of response, email all training-related questions to Jeff Holmes at
jholmes@raytheon.com or call 1-248-837-6665.
Can fleet technicians take Web-Based Training (WBT) and Simulations classes online?
Yes, if a fleet technician has previously registered or has a Legacy ID, then they can go to
centeroflearning.com and follow the instructions to log in. Once logged in, a fleet technician can take any of the WBT or Simulations classes offered.
How do I contact the Center of Learning?
Center of Learning
888-748-2687
GM SERVICE TECHNICAL COLLEGE
GM Service Technical College We’ll provide your fleet with the same high-performance training that is available to GM dealership service technicians. The performance-based content is delivered through a blended learning curriculum available to fleets. GM Service Technical College (STC) utilizes the latest in training technology to effectively support the complex and emerging training requirements for service personnel with the objective to enhance GM technicians’ ability to “fix it right the first time.”
The GM STC utilizes a combination of delivery components to provide highly effective and inexpensive technician training. The different blended learning components available through the GM STC are as follows:
Web-Based Training (WBT)
WBT courses are currently available to any previous attendees of Center of Learning courses via the Center of Learning website at centeroflearning.com
Training Center Hands-On Performance-Based Classes
Delivered at 33 locations (space permitting): Training Center Location Map
Require prerequisite WBT/CBT and Virtual Classroom Training (VCT) or Interactive Distance Learning (IDL) Video courses†
Hands-on classes, conducted by GM-certified instructors under this program, are offered on a space-available basis, providing prerequisite CBT/WBT and IDL/VCT/Video courseware has been completed prior to attendance.
Can fleet technicians attend GM STC classes at the Center of Learning?
Yes, if space is available and they have completed the required CBT/WBT and IDL portions of the course they want to attend. For example, if a technician wanted to attend the Anti-lock Brakes hands-on course at the training center, the technician would be required to first successfully complete the CBT/WBT and the IDL ABS Brakes courses. The Fleet technician would then be eligible to attend the class at the training center.
Can fleet technicians take Web-Based Training (WBT) and Simulations classes online?
Yes, if a fleet technician has previously registered or has a Legacy ID, then they can go to
centeroflearning.comand follow the instructions to log in. Once logged in, a fleet technician can take any of the WBT or Simulations classes offered.
GM MEDIUM DUTY TRAINING PROGRAM
GM Medium Duty Training Program
For GM Fleet and Commercial technicians working with medium duty trucks, the GM Medium Duty training program has provided thousands of technicians with the support to get the job done efficiently and professionally. The curriculum is a performance-based program that incorporates extensive teaching aids, technology, activities and hands-on diagnostic applications facilitated by experienced ASE instructors.
The GM Medium Duty training program covers the following models (Chevrolet C4500-C6500) Available GM Medium Duty Courses are as follows: Medium Duty Overview (#90317.10W) Medium Duty Powertrain (#90317.11W) Medium Duty Air Brake Systems (#90318.30W) Medium Duty Air Brake Systems (#90318.30H) Medium Duty 6500XD New Model Features (#90318.20W) Medium Duty Silverado 4500HD, 5500HD and 6500HD New Model Features (#90319.50W)
Who do I contact for more information? Center of Learning 888-748-2687
ACDELCO TRAINING
ACDelco Training Classroom-style training is delivered by GM-certified instructors at 150 ACDelco locations.
Hands-on, instructor-led system courses† include Air Conditioning, Brakes, Diagnostic Equipment, Electrical/Electronics, Fuel Control and Test Prep for ASE.
Many ACDelco courses cross-credit with similar GM STC courses.
For more information about ACDelco Training and the Key Fleet Program, please visit ACDelco.com.
GM Dealers needing assistance, please call the FAC at (800) 353-3867
A small fee may be associated with some of the training materials. IDL/VCT/Video course components, many of which are prerequisites to Hands-On courses, are available for purchase. Service Know How Videos are also available for purchase although they may not be a training requirement.
Fees may apply depending on course content and/or volume of General Motors vehicle and parts purchases.
