faq
BACK

FREQUENTLY ASKED QUESTIONS

Find answers to some of our most popular and commonly asked questions.

ELIGIBILITY AND ENROLLMENT

WHO IS ELIGIBLE TO BECOME A GM FLEET CUSTOMER?

To qualify as a General Motors Fleet partner, your company must have purchased or leased five (5) or more new cars and/or trucks (any combination of vehicle manufacturers) principally for business use in its operation within the last 12 months; or currently owns or leases five (5) or more medium duty trucks used in its company service; or currently owns or leases fifteen (15) or more cars and trucks used in its company service. You can learn more about eligibility requirements on the General Motors Fleet Eligibility and Enrollment page.

WHAT IS A FLEET ACCOUNT NUMBER (FAN) AND HOW DO I GET ONE FOR MY BUSINESS?

A Fleet Account Number (FAN) is your unique identifier within the GM database. It’s used to individually identify qualified fleet customers, process orders, track vehicle production and delivery, and offer incentives to specific customers. Visit our Eligibility and Enrollment page for information on how to qualify.

HOW DO I ENROLL IN THE FLEET PROGRAM?

Visit our Eligibility and Enrollment page, where you can download and complete the enrollment form, provide proof of eligibility and email your documentation into our Fleet Action Center for review. Of course, you can always contact a local GM Dealer or connect with a GM Fleet Rep for assistance.

WHAT BENEFITS DOES GM FLEET OFFER?

For eligible fleets, we offer incentives and programs such as fleet-specific OnStar® plans and pricing, telematics offerings, parts discount programs, a comprehensive fleet warranty and more. Visit our GM Eligible Fleets page for all the details.

WHAT IF I AM NOT ELIGIBLE FOR THE FLEET DISCOUNT?

If your business doesn't qualify for fleet programs, we've still got you covered. We offer several programs and incentives for smaller businesses as well. Visit our Small Fleet Programs page for more details.

CONTACTS

HOW DO I KNOW WHETHER TO REACH OUT TO A FLEET REP OR A GM DEALER FOR MY BUSINESS NEEDS?

For businesses with more than 15 vehicles, contact a Fleet Representative. Our representatives, known as Fleet Account Executives, can work with you to provide solutions around the demanding needs of running your fleet.

 

For businesses with fewer than 15 vehicles, contact a Business Elite Dealer. They’re here to provide businesses with a knowledgeable and dedicated commercial sales manager, extended service hours and work-ready loaners.

WHO DO I CONTACT IF I HAVE QUESTIONS ABOUT THE GM FLEET TOOLS?

Contact the Fleet Action Center via email at , or call 1-800-FLEETOP (353-3867), prompt #7.

CAN I GET A DEMO OF POLICE VEHICLES?

In some cases our regional Police Vehicle Specialists may be able to provide a vehicle demo. Contact Us for more details.

WHERE CAN I FIND MY GM FLEET ACCOUNT NUMBER?

Our Fleet Action Center can help you via email at or by phone at 1-800-FLEETOP (353-3867), Mon-Fri, 8am-6pm (ET).

WHO IS MY GM FLEET ACCOUNT EXECUTIVE?

Visit our Contact Us page to find your regional GM Fleet Rep. We have over 300 representatives across the country ready to assist.

WHO DO I CONTACT FOR INFORMATION ON FLEET VEHICLE REMARKETING?

For information on GM Fleet Remarketing Services, please contact your local Fleet Account Executive.

SALES

HOW DO I OBTAIN A PRICE ON A CHEVROLET POLICE VEHICLE?

Agencies or municipalities may be able to “piggy back” off a contract currently in place between a dealer and their State, City, or County. If you prefer to purchase from a dealer holding a State, City or County contract, GM’s Police Vehicle Specialists can help you find the dealer holding the contract in your area. Alternatively, you may contact your local dealer to request a quote for the vehicle you are interested in buying/leasing.

ARE FLEET SALES ELIGIBLE FOR RETAIL DISCOUNTS?

No, fleet incentives cannot be combined with retail incentives.

HOW DO I PLACE A FLEET ORDER?

For fleets with less than 15 vehicles, connect with a local GM Dealer. If your fleet has over 15 vehicles, contact a GM Fleet Rep to start the ordering process.

HOW CAN I FIND A GM DEALER THAT SELLS MEDIUM DUTY TRUCKS?

Visit our Locate a Dealer tool and use the Service Filters, which allow you to find dealers that specifically sell and service Medium Duty trucks such as the Silverado Chassis Cab or the Low Cab Forward.

WE’RE HERE TO HELP

Can’t find what you’re looking for? Our exceptional customer representatives can help.

CONTACT US

STAY IN TOUCH WITH GENERAL MOTORS FLEET

Get updates on new GM vehicles, events, and industry news.

U.S. residents please fill out the required fields. Non U.S. residents please visit your country specific GM website and/or your local dealer for further information. By providing my contact information I consent that GM and/or a GM dealer can contact me with any GM offers and GM product information.

GM Privacy Statement

Thank you for signing up to receive updates from General Motors Fleet.

Contact a GM Fleet Global Fleet Representative
Ray Anrecio
Sales -

Serving Fleet Sizes: 100+

(954) 495-1871
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Dwight Leski
Sales -

Serving Fleet Sizes: 100+

(303) 921-0698
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Casey Holderfield
Sales -

Serving Fleet Sizes: 100+

(314) 449-0386
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Gina Jewett
Sales -

Serving Fleet Sizes: 100+

(860) 426-4202
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
John Wright
Sales -

Serving Fleet Sizes: 100+

(407) 773-1245
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Pete Theis
Sales -

Serving Fleet Sizes: 100+

(678) 677-5044
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Matt Benjamin
Sales -

Serving Fleet Sizes: 100+

(615) 426-7083
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Colleen Good
Sales -

Serving Fleet Sizes: 15-99

(727) 463-5248
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
David Buckholz
Sales -

Serving Fleet Sizes: 15-99

(949) 241-1011
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Darcie Harrod
Sales -

Serving Fleet Sizes: 15-99

(216) 402-5485
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Spencer Steoger
Sales -

Serving Fleet Sizes: 100+

(248) 978-8327
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Jeff Tomlin
Sales -

Serving Fleet Sizes: 100+

(724) 584-8258
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Will Mellon
Sales -

Serving Fleet Sizes: 100+

(313) 269-0091
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Christa Paterson
Sales -

Serving Fleet Sizes: 100+

(530) 229-4010
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Steve English
Sales -

Serving Fleet Sizes: 100+

(919) 280-6136
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Jennifer Plumb
Sales -

Serving Fleet Sizes: 100+

(301) 955-6371
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Kevin Brewer
Sales -

Serving Fleet Sizes: 100+

(845) 825-6506
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Tom Essien
Sales -

Serving Fleet Sizes: 100+

(646) 477-5875
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Scott Breithaupt
Sales -

Serving Fleet Sizes: 100+

(913) 292-4168
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
John Freking
Sales -

Serving Fleet Sizes: 100+

(404) 210-0378
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Glenda Boughan
Sales -

Serving Fleet Sizes: 15-99

(630) 442-8134
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Lv Turner
Sales -

Serving Fleet Sizes: 100+

(317) 508-5605
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Michael Krychear
Sales -

Serving Fleet Sizes: 100+

(612) 791-2955
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Jason Simcoke
Sales -

Serving Fleet Sizes: 100+

(313) 720-6863
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Lilian Iskander
Sales -

Serving Fleet Sizes: 100+

(201) 273-0856
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
David Russo
Sales -

Serving Fleet Sizes: 100+

(508) 944-4371
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Eric Raich
Sales -

Serving Fleet Sizes: 100+

(216) 337-0219
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Kurt Moats
Sales -

Serving Fleet Sizes: 100+

(248) 709-2045
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Cody Collins
Sales -

Serving Fleet Sizes: 100+

(972) 213-4788
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Jay Ferraro
Sales -

Serving Fleet Sizes: 100+

(914) 391-5493
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Ken Kelley
Sales -

Serving Fleet Sizes: 100+

(713) 253-8353
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Cameron Hill
Sales -

Serving Fleet Sizes: 100+

(405) 435-6143
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Brian Maki
Sales -

Serving Fleet Sizes: 100+

(972) 841-7314
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Anthony Guerrette
Sales -

Serving Fleet Sizes: 100+

(305) 619-8871
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Rachel Schreider
Sales -

Serving Fleet Sizes:  15-99

(773) 256-8171
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Adele Arceneaux
Sales -

Serving Fleet Sizes: 15-99

(720) 660-1009
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Colleen Carroll-Noyes
Sales -

Serving Fleet Sizes:  15-99

(248) 720-8235
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Stephanie Hughes
Sales -

Serving Fleet Sizes: 15-99

(513) 335-0786
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Brett Ratajczak
Sales -

Serving Fleet Sizes: 15-99

(815) 780-7583
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Danielle Snowball
Sales -

Serving Fleet Sizes: 15-99

EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Rick Terpstra
Sales
-
(303) 661-7494
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Patrick Berry
-

Fleet Service

(630) 200-6207
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Bernard Lackey
-

Fleet Service

(248) 672-9105
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Matt Griswold
-

Fleet Service

(313) 408-7954
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Bob Stipek
-

Fleet Service

(248) 320-8615
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
John Cosby
-

Fleet Service

(513) 315-8679
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Kevin Berry
-

Fleet Service

(804) 363-1316
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Mike Hurrell
-

Fleet Service

(214) 604-9247
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Michael Jerkins
-

Fleet Service

(804) 248-8632
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Brian Long
-

Fleet Service

(586) 859-8243
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Ryan Bunn
-

Fleet Service

(303) 253-0700
EMAIL EMAIL hover
EMAIL    
Contact a GM Fleet Global Fleet Representative
John Daly
-

Fleet Service

(914) 261-1338
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Rodger Cornish
-

Fleet Part Sales

(914) 582-5469
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Bill Giunta
-

Fleet Part Sales

(206) 639-9747
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Pam Hines
-

Fleet Part Sales

(226) 831-3131
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Don Findlay
-

Fleet Part Sales

(407) 595-2098
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Jim Hoopes
-

Fleet Part Sales

(614) 507-8229
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Chris Austin
-

Fleet Part Sales

(630) 740-0833
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Matthew Stapleton
-

Fleet Part Sales

(405) 615-1153
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Kirk Harvey
-

Fleet Part Sales

(805) 657-5696
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Tom McMahon
-

Fleet Part Sales

(914) 267-6996
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Rusty Sampsel
-

Fleet Part Sales

(248) 804-4967
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Joe Berg
Government -

Serving Fleet Sizes: 100+

(610) 858-0587
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
MinDee Richey
Government -

Serving Fleet Sizes: 15-99

(630) 390-9893
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Dustin Tuomey
Government -

Serving Fleet Sizes: 15-99

(214) 846-5060
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Rick Terpstra
Government -

Serving Fleet Sizes: 15-99

(303) 661-7494
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Rich Patterson
Government -

Serving All Fleet Sizes

(602) 228-1286
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Marisa Bertoia
Government -

Serving Fleet Sizes: 100+

(313) 643-0103
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Bob Wheeler
Government
-

Serving Fleet Sizes: 100+

(636) 248-0064
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Pamela Kulhanek
Government -

Serving Fleet Sizes: 100+

(201) 912-5185
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Mike Lambregtse
Government -

Serving Fleet Sizes: 100+

(248) 318-2921
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Ben Rotz
Government -

Serving Fleet Sizes: 15-99

(407) 872-9457
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Colin Lyons
Government -

Serving Fleet Sizes: 100+

(612) 289-1118
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Yuri Tello
GM Global Fleet

Global Operations

(586) 817-0775
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Anton Glenn
GM Global Fleet

Global Operations

(313) 667-1031
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Nicole Daugard
GM Global Fleet

Global Exports

(313) 667-9705
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Stuart Adams
GM Global Fleet

Australia & New Zealand 

+61 439 903 220
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Peter Cornu
GM Global Fleet

Canada

(289) 404-3779
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Brian Luo
GM Global Fleet

China

+86 159 2188 1156
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Miguel Gonzalez
GM Global Fleet

Mexico & Central America

+52 55 5901 3457
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Marcelo Tezoto
GM Global Fleet

South America

+55 11 4234-3177
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Seyar Shunnar
GM Global Fleet

Middle East

+971 4 314 3441
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
David Villalona
-

GM Financial

(848) 205-0024
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Tim Vella
-

GM Financial

(810) 394-0309
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Ryan T. Anderson
-

GM Financial

(630) 280-6675
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Stephanie McAlpine
-

GM Financial

(602) 768-6690
EMAIL EMAIL hover
EMAIL    
Contact a GM Fleet Global Fleet Representative
Megan Newell
-

GM Financial

(248) 561-0046
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Wesley Tippens
-

Police Vehicle Specialist

(404) 927-5933
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Todd Little
-

Police Vehicle Specialist

(810) 441-2781
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Chuck Beettner
-

Police Vehicle Specialist

(830) 708-0831
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Kelly Palmer
-

Police Vehicle Specialist

(714) 401-2791
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Edward Murphy
-

Police Vehicle Specialist

(267) 903-6237
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Marisa Bertoia
-

Government

(313) 643-0103
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Bob Wheeler
-

Government

(636) 248-0064
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Steve Cornwell
-

Medium Duty Sales

(972) 841-3300
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Jay Lewis
-

Medium Duty Sales

(516) 458-7994
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Gabriel Slack
-

Medium Duty Sales

(313) 268-5294
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Kevin Frasz
-

Medium Duty Sales

(704) 651-9390
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Ben Stein
Sales -

Medium Duty Sales

(630) 423-1258
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Erik Gaspar
Sales -

Medium Duty Sales

(781) 565-8756
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Colin Lyons
Sales -

Medium Duty Sales

(612) 289-1118
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Kelly McNeil
Sales -

Medium Duty Sales

(206) 819-7200
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Jennifer Sweet
Sales -

Medium Duty Sales

(937) 312-4284
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Kerin Knowles
-

OnStar Business Solutions

(206) 947-6865
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Michell Lander
-

OnStar Business Solutions

(203) 917-0087
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Steve Liegl
-

OnStar Business Solutions

(214) 901-3168
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Lauanna Recker
-

OnStar Business Solutions

(313) 319-0123
EMAIL EMAIL hover
EMAIL
Contact a GM Fleet Global Fleet Representative
Frank Reid
-

OnStar Business Solutions

(313) 319-0348
EMAIL EMAIL hover
EMAIL
 
FOR SMALLER FLEETS

Our GM Dealerships can help you get the vehicles you need.

Serving Fleet Sizes: 1-14
VIEW MORE REPS
CHOOSE A STATE TO FIND YOUR FLEET REP
GM Dealers needing assistance, please call the FAC at (800) 353-3867
Close
Close