faq

FREQUENTLY ASKED QUESTIONS

Find answers to some of our most popular and commonly asked questions.

ELIGIBILITY AND ENROLLMENT

WHO IS ELIGIBLE TO BECOME A GM FLEET CUSTOMER?

To qualify as a General Motors Fleet partner, your company must have purchased or leased five (5) or more new cars and/or trucks (any combination of vehicle manufacturers) principally for business use in its operation within the last 12 months; or currently owns or leases five (5) or more medium duty trucks used in its company service; or currently owns or leases fifteen (15) or more cars and trucks used in its company service. You can learn more about eligibility requirements on the General Motors Fleet Eligibility and Enrollment page.

WHAT IS A FLEET ACCOUNT NUMBER (FAN) AND HOW DO I GET ONE FOR MY BUSINESS?

A Fleet Account Number (FAN) is your unique identifier within the GM database. It’s used to individually identify qualified fleet customers, process orders, track vehicle production and delivery, and offer incentives to specific customers. Visit our Eligibility and Enrollment page for information on how to qualify.

HOW DO I ENROLL IN THE FLEET PROGRAM?

Visit our Eligibility and Enrollment page, where you can download and complete the enrollment form, provide proof of eligibility and email your documentation into our Fleet Action Center for review. Of course, you can always contact a local GM Dealer or connect with a GM Fleet Rep for assistance.

WHAT BENEFITS DOES GM FLEET OFFER?

For eligible fleets, we offer incentives and programs such as fleet-specific OnStar® plans and pricing, telematics offerings, parts discount programs, a comprehensive fleet warranty and more. Visit our GM Eligible Fleets page for all the details.

WHAT IF I AM NOT ELIGIBLE FOR THE FLEET DISCOUNT?

If your business doesn't qualify for fleet programs, we've still got you covered. We offer several programs and incentives for smaller businesses as well. Visit our Small Fleet Programs page for more details.

CONTACTS

HOW DO I KNOW WHETHER TO REACH OUT TO A FLEET REP OR A GM DEALER FOR MY BUSINESS NEEDS?

For businesses with more than 15 vehicles, contact a Fleet Representative. Our representatives, known as Fleet Account Executives, can work with you to provide solutions around the demanding needs of running your fleet.

 

For businesses with fewer than 15 vehicles, contact a Business Elite Dealer. They’re here to provide businesses with a knowledgeable and dedicated commercial sales manager, extended service hours and work-ready loaners.

WHO DO I CONTACT IF I HAVE QUESTIONS ABOUT THE GM FLEET TOOLS?

Contact the Fleet Action Center via email at , or call 1-800-FLEETOP (353-3867), prompt #7.

CAN I GET A DEMO OF POLICE VEHICLES?

In some cases our regional Police Vehicle Specialists may be able to provide a vehicle demo. Contact Us for more details.

WHERE CAN I FIND MY GM FLEET ACCOUNT NUMBER?

Our Fleet Action Center can help you via email at or by phone at 1-800-FLEETOP (353-3867), Mon-Fri, 8am-6pm (ET).

WHO IS MY GM FLEET ACCOUNT EXECUTIVE?

Visit our Contact Us page to find your regional GM Fleet Rep. We have over 300 representatives across the country ready to assist.

WHO DO I CONTACT FOR INFORMATION ON FLEET VEHICLE REMARKETING?

For information on GM Fleet Remarketing Services, please contact your local Fleet Account Executive.

SALES

HOW DO I OBTAIN A PRICE ON A CHEVROLET POLICE VEHICLE?

Agencies or municipalities may be able to “piggy back” off a contract currently in place between a dealer and their State, City, or County. If you prefer to purchase from a dealer holding a State, City or County contract, GM’s Police Vehicle Specialists can help you find the dealer holding the contract in your area. Alternatively, you may contact your local dealer to request a quote for the vehicle you are interested in buying/leasing.

ARE FLEET SALES ELIGIBLE FOR RETAIL DISCOUNTS?

No, fleet incentives cannot be combined with retail incentives.

HOW DO I PLACE A FLEET ORDER?

For fleets with less than 15 vehicles, connect with a local GM Dealer. If your fleet has over 15 vehicles, contact a GM Fleet Rep to start the ordering process.

HOW CAN I FIND A GM DEALER THAT SELLS MEDIUM DUTY TRUCKS?

Visit our Locate a Dealer tool and use the Service Filters, which allow you to find dealers that specifically sell and service Medium Duty trucks such as the Silverado Chassis Cab or the Low Cab Forward.

WE’RE HERE TO HELP

Can’t find what you’re looking for? Our exceptional customer representatives can help.

STAY IN TOUCH WITH GENERAL MOTORS FLEET

Get updates on new GM vehicles, events, and industry news.

U.S. residents please fill out the required fields. Non U.S. residents please visit your country specific GM website and/or your local dealer for further information. By providing my contact information I consent that GM and/or a GM dealer can contact me with any GM offers and GM product information.

Thank you for signing up to receive updates from General Motors Fleet.

Contact a GM Fleet Global Fleet Representative
Tony Smihal
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Serving Fleet Sizes: 100+

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Ray Anrecio
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Serving Fleet Sizes: 100+

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Dwight Leski
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Serving Fleet Sizes: 100+

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David Robbins
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Serving Fleet Sizes: 15-99

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Casey Holderfield
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Serving Fleet Sizes: 100+

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Gina Jewett
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Serving Fleet Sizes: 15-99

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Pete Theis
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Serving Fleet Sizes: 100+

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Bill Hajduk
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Serving Fleet Sizes: 15-99

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Matt Benjamin
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Serving Fleet Sizes: 100+

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Ashley Trimble
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Serving Fleet Sizes: 15-99

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Colleen Good
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Serving Fleet Sizes: 15-99

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Aaron Muellerleile
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Serving Fleet Sizes: 15-99

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David Buckholz
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Serving Fleet Sizes: 15-99

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Adam Ferras
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Serving Fleet Sizes: 100+

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Darcie Harrod
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Serving Fleet Sizes: 15-99

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Spencer Steoger
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Serving Fleet Sizes: 100+

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Darren McEvilly
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Serving Fleet Sizes: 15-99

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Jeff Tomlin
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Serving Fleet Sizes: 100+

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Will Mellon
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Serving Fleet Sizes: 100+

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Christa Paterson
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Serving Fleet Sizes: 100+

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Steve English
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Serving Fleet Sizes: 100+

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John Wright
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Serving Fleet Sizes: 100+

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Jennifer Plumb
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Serving Fleet Sizes: 100+

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Kevin Brewer
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Serving Fleet Sizes: 100+

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Tom Essien
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Serving Fleet Sizes: 100+

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Scott Breithaupt
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Serving Fleet Sizes: 100+

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Mark Harris
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Serving Fleet Sizes: 100+

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John Freking
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Serving Fleet Sizes: 100+

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Lv Turner
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Serving Fleet Sizes: 100+

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Mike Hester
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Serving Fleet Sizes: 100+

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Michael Krychear
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Serving Fleet Sizes: 100+

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Jason Simcoke
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Serving Fleet Sizes: 100+

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Lilian Iskander
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Serving Fleet Sizes: 100+

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David Russo
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Serving Fleet Sizes: 100+

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Francesca Rondinella
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Serving Fleet Sizes: 100+

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Eric Raich
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Serving Fleet Sizes: 100+

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Kurt Moats
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Serving Fleet Sizes: 100+

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Cody Collins
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Serving Fleet Sizes: 100+

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Jay Ferraro
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Serving Fleet Sizes: 100+

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Ken Kelley
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Serving Fleet Sizes: 100+

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Dee J. Walls
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Serving Fleet Sizes: 100+

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Cameron Hill
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Serving Fleet Sizes: 100+

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Brian Maki
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Serving Fleet Sizes: 100+

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Anthony Guerrette
Sales -

Serving Fleet Sizes: 100+

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Patrick Berry
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Fleet Service

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Bernard Lackey
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Fleet Service

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Matt Griswold
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Fleet Service

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Bob Stipek
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Fleet Service

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John Cosby
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Fleet Service

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Kevin Berry
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Fleet Service

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Mike Hurrell
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Fleet Service

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Michael Jerkins
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Fleet Service

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Brian Long
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Fleet Service

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Elliott Benson
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Fleet Service

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Rodger Cornish
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Fleet Part Sales

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Bill Giunta
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Fleet Part Sales

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Pam Hines
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Fleet Part Sales

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Don Findlay
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Fleet Part Sales

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Jim Hoopes
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Fleet Part Sales

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Chris Austin
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Fleet Part Sales

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Matthew Stapleton
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Fleet Part Sales

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Kirk Harvey
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Fleet Part Sales

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Tom McMahon
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Fleet Part Sales

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Rusty Sampsel
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Fleet Part Sales

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Jaynie Beauchamp
Government -

Serving Fleet Sizes: 15-99

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Joe Berg
Government -

Serving Fleet Sizes: 100+

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Beverly Babineaux
Government -

Serving Fleet Sizes: 15-99

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Eric Lamb
Government -

Serving Fleet Sizes: 15-99

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MinDee Richey
Government -

Serving Fleet Sizes: 15-99

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Dustin Tuomey
Government -

Serving Fleet Sizes: 15-99

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Rick Evans
Government -

Serving Fleet Sizes: 15-99

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Kara-Jo Smith
Government -

Serving Fleet Sizes: 15-99

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Rick Terpstra
Government -

Serving Fleet Sizes: 15-99

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Toni Crawford
Government -

Serving Fleet Sizes: 15-99

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Rich Patterson
Government -

Serving Fleet Sizes: 100+

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Marisa Bertoia
Government -

Serving Fleet Sizes: 100+

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Bob Wheeler
Government -

Serving Fleet Sizes: 100+

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Pamela Kulhanek
Government -

Serving Fleet Sizes: 100+

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Mike Lambregtse
Government -

Serving Fleet Sizes: 100+

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Rebekah Faria
Government -

Serving Fleet Sizes: 15-99

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Yuri Tello
GM Global Fleet

Global Operations

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Anton Glenn
GM Global Fleet

Global Operations

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Nicole Daugard
GM Global Fleet

Global Exports

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Stuart Adams
GM Global Fleet

Australia & New Zealand 

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Peter Cornu
GM Global Fleet

Canada

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Brian Luo
GM Global Fleet

China

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Miguel Gonzalez
GM Global Fleet

Mexico & Central America

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Marcelo Tezoto
GM Global Fleet

South America

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Seyar Shunnar
GM Global Fleet

Middle East

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David Villalona
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GM Financial

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Tim Vella
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GM Financial

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Ryan T. Anderson
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GM Financial

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Kris Morris
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GM Financial

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Harry Larkin
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GM Financial

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Wesley Tippens
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Police Vehicle Specialist

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Todd Little
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Police Vehicle Specialist

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Chuck Beettner
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Police Vehicle Specialist

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Kelly Palmer
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Police Vehicle Specialist

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Edward Murphy
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Police Vehicle Specialist

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Brad Beauchamp
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Medium Duty Sales

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Steve Cornwell
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Medium Duty Sales

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Jay Lewis
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Medium Duty Sales

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Gabriel Slack
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Medium Duty Sales

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Kevin Frasz
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Medium Duty Sales

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Kerin Knowles
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Connected Services

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Michell Lander
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Connected Services

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Steve Liegl
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Connected Services

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Lauanna Recker
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Connected Services

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Frank Reid
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Connected Services

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FOR SMALLER FLEETS

Our GM Dealerships can help you get the vehicles you need.

Serving Fleet Sizes: 1-14
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GM Dealers needing assistance, please call the FAC at (800) 353-3867
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