GM Fleet Tools Support | FAQs

WHO IS ELIGIBLE TO BECOME A GM FLEET CUSTOMER?

To qualify as a General Motors Fleet partner, your company must have purchased or leased five (5) or more new cars and/or trucks (any combination of vehicle manufacturers) principally for business use in its operation within the last 12 months; or currently owns or leases five (5) or more medium duty trucks used in its company service; or currently owns or leases fifteen (15) or more cars and trucks used in its company service. You can learn more about eligibility requirements on the General Motors Fleet Eligibility and Enrollment page.

WHAT IS A FLEET ACCOUNT NUMBER (FAN) AND HOW DO I GET ONE FOR MY BUSINESS?

A Fleet Account Number (FAN) is your unique identifier within the GM database. It’s used to individually identify qualified fleet customers, process orders, track vehicle production and delivery, and offer incentives to specific customers. Visit our Eligibility and Enrollment page for information on how to qualify.

HOW DO I ENROLL IN THE FLEET PROGRAM?

Visit our Eligibility and Enrollment page, where you can download and complete the enrollment form, provide proof of eligibility and email your documentation into our Fleet Action Center for review. Of course, you can always contact a local GM Dealer or connect with a GM Fleet Rep for assistance.

WHAT BENEFITS DOES GM FLEET OFFER?

For eligible fleets, we offer incentives and programs such as fleet-specific OnStar® plans and pricing, telematics offerings, parts discount programs, a comprehensive fleet warranty and more. Visit our GM Eligible Fleets page for all the details.

WHAT IF I AM NOT ELIGIBLE FOR THE FLEET DISCOUNT?

If your business doesn't qualify for fleet programs, we've still got you covered. We offer several programs and incentives for smaller businesses as well. Visit our Small Fleet Programs page for more details.

HOW DO I KNOW WHETHER TO REACH OUT TO A FLEET REP OR A GM DEALER FOR MY BUSINESS NEEDS?

For businesses with more than 15 vehicles, contact a Fleet Representative. Our representatives, known as Fleet Account Executives, can work with you to provide solutions around the demanding needs of running your fleet.

For businesses with fewer than 15 vehicles, contact a Business Elite Dealer. They’re here to provide businesses with a knowledgeable and dedicated commercial sales manager, extended service hours and work-ready loaners.

WHO DO I CONTACT IF I HAVE QUESTIONS ABOUT THE GM FLEET TOOLS?

Contact the Fleet Action Center via email at gmfleetactioncenter@gm.com, or call 1-800-FLEETOP (353-3867), prompt #7.

CAN I GET A DEMO OF POLICE VEHICLES?

In some cases our regional Police Vehicle Specialists may be able to provide a vehicle demo. Contact Us for more details.

WHERE CAN I FIND MY GM FLEET ACCOUNT NUMBER?

Our Fleet Action Center can help you via email at gmfleetactioncenter@gm.com or by phone at 1-800-FLEETOP (353-3867), Mon-Fri, 8am-6pm (ET).

WHO IS MY GM FLEET ACCOUNT EXECUTIVE?

Visit our Contact Us page to find your regional GM Fleet Rep. We have over 300 representatives across the country ready to assist.

WHO DO I CONTACT FOR INFORMATION ON FLEET VEHICLE REMARKETING?

For information on GM Fleet Remarketing Services, please contact your local Fleet Account Executive.

HOW DO I OBTAIN A PRICE ON A CHEVROLET POLICE VEHICLE?

Agencies or municipalities may be able to “piggy back” off a contract currently in place between a dealer and their State, City, or County. If you prefer to purchase from a dealer holding a State, City or County contract, GM’s Police Vehicle Specialists can help you find the dealer holding the contract in your area. Alternatively, you may contact your local dealer to request a quote for the vehicle you are interested in buying/leasing.

ARE FLEET SALES ELIGIBLE FOR RETAIL DISCOUNTS?

No, fleet incentives cannot be combined with retail incentives.

HOW DO I PLACE A FLEET ORDER?

For fleets with less than 15 vehicles, connect with a local GM Dealer. If your fleet has over 15 vehicles, contact a GM Fleet Rep to start the ordering process.

HOW CAN I FIND A GM DEALER THAT SELLS MEDIUM DUTY TRUCKS?

Visit our Locate a Dealer tool and use the Service Filters, which allow you to find dealers that specifically sell and service Medium Duty trucks such as the Silverado Chassis Cab or the Low Cab Forward.

STAY IN TOUCH WITH GENERAL MOTORS FLEET

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Ray Anrecio

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Serving Fleet Sizes: 100+

(954) 495-1871

Dwight Leski

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Serving Fleet Sizes: 100+

(303) 921-0698

David Robbins

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Serving Fleet Sizes: 15-99

(518) 502-4005

Casey Holderfield

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(314) 449-0386

Gina Jewett

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(860) 426-4202

Pete Theis

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(678) 677-5044

Matt Benjamin

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Serving Fleet Sizes: 100+

(615) 426-7083

Ashley Trimble

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Serving Fleet Sizes: 15-99

(770) 283-0789

Colleen Good

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Serving Fleet Sizes: 15-99

(727) 463-5248

Aaron Muellerleile

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Serving Fleet Sizes: 15-99

(925) 453-9300

David Buckholz

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Serving Fleet Sizes: 15-99

(949) 241-1011

Darcie Harrod

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Serving Fleet Sizes: 15-99

(216) 402-5485

Spencer Steoger

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Serving Fleet Sizes: 100+

(248) 978-8327

Jeff Tomlin

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Serving Fleet Sizes: 100+

(724) 584-8258

Will Mellon

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Serving Fleet Sizes: 100+

(313) 269-0091

Christa Paterson

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Serving Fleet Sizes: 100+

(530) 229-4010

Steve English

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Serving Fleet Sizes: 100+

(919) 280-6136

John Wright

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Serving Fleet Sizes: 100+

(407) 773-1245

Jennifer Plumb

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Serving Fleet Sizes: 100+

(301) 955-6371

Kevin Brewer

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Serving Fleet Sizes: 100+

(845) 825-6506

Tom Essien

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Serving Fleet Sizes: 100+

(646) 477-5875

Scott Breithaupt

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Serving Fleet Sizes: 100+

(913) 292-4168

Mark Harris

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Serving Fleet Sizes: 100+

(203) 470-3970

John Freking

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Serving Fleet Sizes: 100+

(404) 210-0378

Lv Turner

Sales -

Serving Fleet Sizes: 100+

(317) 508-5605

Michael Krychear

Sales -

Serving Fleet Sizes: 100+

(612) 791-2955

Jason Simcoke

Sales -

Serving Fleet Sizes: 100+

(313) 720-6863

Lilian Iskander

Sales -

Serving Fleet Sizes: 100+

(201) 273-0856

David Russo

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Serving Fleet Sizes: 100+

(508) 944-4371

Eric Raich

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Serving Fleet Sizes: 100+

(216) 337-0219

Kurt Moats

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Serving Fleet Sizes: 100+

(248) 709-2045

Cody Collins

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Serving Fleet Sizes: 100+

(972) 213-4788

Jay Ferraro

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Serving Fleet Sizes: 100+

(914) 391-5493

Ken Kelley

Sales -

Serving Fleet Sizes: 100+

(713) 253-8353

Cameron Hill

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Serving Fleet Sizes: 100+

(405) 435-6143

Brian Maki

Sales -

Serving Fleet Sizes: 100+

(972) 841-7314

Anthony Guerrette

Sales -

Serving Fleet Sizes: 100+

(305) 619-8871

Patrick Berry

Fleet Service

(630) 200-6207

Bernard Lackey

Fleet Service

(248) 672-9105

Matt Griswold

Fleet Service

(313) 408-7954

Bob Stipek

Fleet Service

(248) 320-8615

John Cosby

Fleet Service

(513) 315-8679

Kevin Berry

Fleet Service

(804) 363-1316

Mike Hurrell

Fleet Service

(214) 604-9247

Michael Jerkins

Fleet Service

(804) 248-8632

Brian Long

Fleet Service

(586) 859-8243

Elliott Benson

Fleet Service

(313) 319-1392

Rodger Cornish

Fleet Part Sales

(914) 582-5469

Bill Giunta

Fleet Part Sales

(206) 639-9747

Pam Hines

Fleet Part Sales

(226) 831-3131

Don Findlay

Fleet Part Sales

(407) 595-2098

Jim Hoopes

Fleet Part Sales

(614) 507-8229

Chris Austin

Fleet Part Sales

(630) 740-0833

Matthew Stapleton

Fleet Part Sales

(405) 615-1153

Kirk Harvey

Fleet Part Sales

(805) 657-5696

Tom McMahon

Fleet Part Sales

(914) 267-6996

Rusty Sampsel

Fleet Part Sales

(248) 804-4967

Joe Berg

Government -

Serving Fleet Sizes: 100+

(610) 858-0587

Eric Lamb

Government -

Serving Fleet Sizes: 15-99

(770) 212-0019

MinDee Richey

Government -

Serving Fleet Sizes: 15-99

(630) 390-9893

Dustin Tuomey

Government -

Serving Fleet Sizes: 15-99

(214) 846-5060

Rick Evans

Government -

Serving Fleet Sizes: 15-99

(614) 623-0046

Rick Terpstra

Government -

Serving Fleet Sizes: 15-99

(303) 661-7494

Rich Patterson

Government -

Serving Fleet Sizes: 100+

(602) 228-1286

Marisa Bertoia

Government -

Serving Fleet Sizes: 100+

(313) 643-0103

Bob Wheeler

Government -

Serving Fleet Sizes: 100+

(636) 248-0064

Pamela Kulhanek

Government -

Serving Fleet Sizes: 100+

(201) 912-5185

Mike Lambregtse

Government -

Serving Fleet Sizes: 100+

(248) 318-2921

Ben Rotz

Government -

Serving Fleet Sizes: 15-99

(407) 872-9457

Yuri Tello

GM Global Fleet

Global Operations

(586) 817-0775

Anton Glenn

GM Global Fleet

Global Operations

(313) 667-1031

Nicole Daugard

GM Global Fleet

Global Exports

(313) 667-9705

Stuart Adams

GM Global Fleet

Australia & New Zealand

+61 439 903 220

Peter Cornu

GM Global Fleet

Canada

(289) 404-3779

Brian Luo

GM Global Fleet

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+86 159 2188 1156

Miguel Gonzalez

GM Global Fleet

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+52 55 5901 3457

Marcelo Tezoto

GM Global Fleet

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+55 11 4234-3177

Seyar Shunnar

GM Global Fleet

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+971 4 314 3441

David Villalona

GM Financial

(848) 205-0024

Tim Vella

GM Financial

(810) 394-0309

Ryan T. Anderson

GM Financial

(630) 280-6675

Kris Morris

GM Financial

(817) 726-3761

Harry Larkin

GM Financial

(714) 822-7532

Wesley Tippens

Police Vehicle Specialist

(470) 409-0522

Todd Little

Police Vehicle Specialist

(810) 441-2781

Chuck Beettner

Police Vehicle Specialist

(830) 708-0831

Kelly Palmer

Police Vehicle Specialist

(714) 401-2791

Edward Murphy

Police Vehicle Specialist

(267) 903-6237

Brad Beauchamp

Medium Duty Sales

(480) 291-2973

Steve Cornwell

Medium Duty Sales

(972) 841-3300

Jay Lewis

Medium Duty Sales

(516) 458-7994

Gabriel Slack

Medium Duty Sales

(313) 268-5294

Kevin Frasz

Medium Duty Sales

(704) 651-9390

Kerin Knowles

Connected Services

(206) 947-6865

Michell Lander

Connected Services

(203) 917-0087

Steve Liegl

Connected Services

(214) 901-3168

Lauanna Recker

Connected Services

(313) 319-0123

Frank Reid

Connected Services

(313) 319-0348

FOR SMALLER FLEETS

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GM Dealers needing assistance, please call the FAC at (800) 353-3867

FREQUENTLY ASKED QUESTIONS

ELIGIBILITY AND ENROLLMENT

WHO IS ELIGIBLE TO BECOME A GM FLEET CUSTOMER?

WHAT IS A FLEET ACCOUNT NUMBER (FAN) AND HOW DO I GET ONE FOR MY BUSINESS?

HOW DO I ENROLL IN THE FLEET PROGRAM?

WHAT BENEFITS DOES GM FLEET OFFER?

WHAT IF I AM NOT ELIGIBLE FOR THE FLEET DISCOUNT?

CONTACTS

HOW DO I KNOW WHETHER TO REACH OUT TO A FLEET REP OR A GM DEALER FOR MY BUSINESS NEEDS?

WHO DO I CONTACT IF I HAVE QUESTIONS ABOUT THE GM FLEET TOOLS?

CAN I GET A DEMO OF POLICE VEHICLES?

WHERE CAN I FIND MY GM FLEET ACCOUNT NUMBER?

WHO IS MY GM FLEET ACCOUNT EXECUTIVE?

WHO DO I CONTACT FOR INFORMATION ON FLEET VEHICLE REMARKETING?

SALES

HOW DO I OBTAIN A PRICE ON A CHEVROLET POLICE VEHICLE?

ARE FLEET SALES ELIGIBLE FOR RETAIL DISCOUNTS?

HOW DO I PLACE A FLEET ORDER?

HOW CAN I FIND A GM DEALER THAT SELLS MEDIUM DUTY TRUCKS?

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