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FREQUENTLY ASKED QUESTIONS

Find answers to some of our most popular and commonly asked questions.

ELIGIBILITY AND ENROLLMENT

WHO IS ELIGIBLE TO BECOME A GM FLEET CUSTOMER?

To qualify as a General Motors Fleet partner, your company must have purchased or leased five (5) or more new cars and/or trucks (any combination of vehicle manufacturers) principally for business use in its operation within the last 12 months; or currently owns or leases five (5) or more medium duty trucks used in its company service; or currently owns or leases fifteen (15) or more cars and trucks used in its company service. You can learn more about eligibility requirements on the General Motors Fleet Eligibility and Enrollment page.

WHAT IS A FLEET ACCOUNT NUMBER (FAN) AND HOW DO I GET ONE FOR MY BUSINESS?

A Fleet Account Number (FAN) is your unique identifier within the GM database. It’s used to individually identify qualified fleet customers, process orders, track vehicle production and delivery, and offer incentives to specific customers. Visit our Eligibility and Enrollment page for information on how to qualify.

HOW DO I ENROLL IN THE FLEET PROGRAM?

Visit our Eligibility and Enrollment page, where you can download and complete the enrollment form, provide proof of eligibility and email your documentation into our Fleet Action Center for review. Of course, you can always contact a local GM Dealer or connect with a GM Fleet Rep for assistance.

WHAT BENEFITS DOES GM FLEET OFFER?

For eligible fleets, we offer incentives and programs such as fleet-specific OnStar® plans and pricing, telematics offerings, parts discount programs, a comprehensive fleet warranty and more. Visit our GM Eligible Fleets page for all the details.

WHAT IF I AM NOT ELIGIBLE FOR THE FLEET DISCOUNT?

If your business doesn't qualify for fleet programs, we've still got you covered. We offer several programs and incentives for smaller businesses as well. Visit our Small Fleet Programs page for more details.

CONTACTS

HOW DO I KNOW WHETHER TO REACH OUT TO A FLEET REP OR A GM DEALER FOR MY BUSINESS NEEDS?

For businesses with more than 15 vehicles, contact a Fleet Representative. Our representatives, known as Fleet Account Executives, can work with you to provide solutions around the demanding needs of running your fleet.

 

For businesses with fewer than 15 vehicles, contact a Business Elite Dealer. They’re here to provide businesses with a knowledgeable and dedicated commercial sales manager, extended service hours and work-ready loaners.

WHO DO I CONTACT IF I HAVE QUESTIONS ABOUT THE GM FLEET TOOLS?

Contact the Fleet Action Center via email at , or call 1-800-FLEETOP (353-3867), prompt #7.

CAN I GET A DEMO OF POLICE VEHICLES?

In some cases our regional Police Vehicle Specialists may be able to provide a vehicle demo. Contact Us for more details.

WHERE CAN I FIND MY GM FLEET ACCOUNT NUMBER?

Our Fleet Action Center can help you via email at or by phone at 1-800-FLEETOP (353-3867), Mon-Fri, 8am-6pm (ET).

WHO IS MY GM FLEET ACCOUNT EXECUTIVE?

Visit our Contact Us page to find your regional GM Fleet Rep. We have over 300 representatives across the country ready to assist.

WHO DO I CONTACT FOR INFORMATION ON FLEET VEHICLE REMARKETING?

For information on GM Fleet Remarketing Services, please contact your local Fleet Account Executive.

SALES

HOW DO I OBTAIN A PRICE ON A CHEVROLET POLICE VEHICLE?

Agencies or municipalities may be able to “piggy back” off a contract currently in place between a dealer and their State, City, or County. If you prefer to purchase from a dealer holding a State, City or County contract, GM’s Police Vehicle Specialists can help you find the dealer holding the contract in your area. Alternatively, you may contact your local dealer to request a quote for the vehicle you are interested in buying/leasing.

ARE FLEET SALES ELIGIBLE FOR RETAIL DISCOUNTS?

No, fleet incentives cannot be combined with retail incentives.

HOW DO I PLACE A FLEET ORDER?

For fleets with less than 15 vehicles, connect with a local GM Dealer. If your fleet has over 15 vehicles, contact a GM Fleet Rep to start the ordering process.

HOW CAN I FIND A GM DEALER THAT SELLS MEDIUM DUTY TRUCKS?

Visit our Locate a Dealer tool and use the Service Filters, which allow you to find dealers that specifically sell and service Medium Duty trucks such as the Silverado Chassis Cab or the Low Cab Forward.

WE’RE HERE TO HELP

Can’t find what you’re looking for? Our exceptional customer representatives can help.

CONTACT US

STAY IN TOUCH WITH GENERAL MOTORS FLEET

Get updates on new GM vehicles, events, and industry news.

U.S. residents please fill out the required fields. Non U.S. residents please visit your country specific GM website and/or your local dealer for further information. By providing my contact information I consent that GM and/or a GM dealer can contact me with any GM offers and GM product information.

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Contact a GM Fleet Global Fleet Representative
Tony Smihal
Sales -

Serving Fleet Sizes: 100+

(313) 580-7156
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Ray Anrecio
Sales -

Serving Fleet Sizes: 100+

(954) 495-1871
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Dwight Leski
Sales -

Serving Fleet Sizes: 100+

(303) 921-0698
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
David Robbins
Sales -

Serving Fleet Sizes: 15-99

(518) 502-4005
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Casey Holderfield
Sales -

Serving Fleet Sizes: 100+

(314) 449-0386
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Gina Jewett
Sales -

Serving Fleet Sizes: 15-99

(860) 426-4202
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Pete Theis
Sales -

Serving Fleet Sizes: 100+

(678) 677-5044
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Bill Hajduk
Sales -

Serving Fleet Sizes: 15-99

(214) 542-0309
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Matt Benjamin
Sales -

Serving Fleet Sizes: 100+

(615) 426-7083
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Ashley Trimble
Sales -

Serving Fleet Sizes: 15-99

(770) 283-0789
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Colleen Good
Sales -

Serving Fleet Sizes: 15-99

(727) 463-5248
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Aaron Muellerleile
Sales -

Serving Fleet Sizes: 15-99

(925) 453-9300
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
David Buckholz
Sales -

Serving Fleet Sizes: 15-99

(949) 241-1011
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Adam Ferras
Sales -

Serving Fleet Sizes: 100+

(989) 371-3615
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Darcie Harrod
Sales -

Serving Fleet Sizes: 15-99

(216) 402-5485
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Spencer Steoger
Sales -

Serving Fleet Sizes: 100+

(248) 978-8327
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Darren McEvilly
Sales -

Serving Fleet Sizes: 15-99

(773) 326-7116
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Jeff Tomlin
Sales -

Serving Fleet Sizes: 100+

(724) 584-8258
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Will Mellon
Sales -

Serving Fleet Sizes: 100+

(313) 269-0091
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Christa Paterson
Sales -

Serving Fleet Sizes: 100+

(530) 229-4010
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Steve English
Sales -

Serving Fleet Sizes: 100+

(919) 280-6136
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
John Wright
Sales -

Serving Fleet Sizes: 100+

(407) 773-1245
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Jennifer Plumb
Sales -

Serving Fleet Sizes: 100+

(301) 955-6371
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Kevin Brewer
Sales -

Serving Fleet Sizes: 100+

(845) 825-6506
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Tom Essien
Sales -

Serving Fleet Sizes: 100+

(646) 477-5875
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Scott Breithaupt
Sales -

Serving Fleet Sizes: 100+

(913) 292-4168
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Mark Harris
Sales -

Serving Fleet Sizes: 100+

(203) 470-3970
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
John Freking
Sales -

Serving Fleet Sizes: 100+

(404) 210-0378
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Lv Turner
Sales -

Serving Fleet Sizes: 100+

(317) 508-5605
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Mike Hester
Sales -

Serving Fleet Sizes: 100+

(513) 240-9003
EMAIL
 EMAIL
Contact a GM Fleet Global Fleet Representative
Michael Krychear
Sales -

Serving Fleet Sizes: 100+

(612) 791-2955
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Jason Simcoke
Sales -

Serving Fleet Sizes: 100+

(313) 720-6863
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Lilian Iskander
Sales -

Serving Fleet Sizes: 100+

(201) 273-0856
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
David Russo
Sales -

Serving Fleet Sizes: 100+

(508) 944-4371
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Francesca Rondinella
Sales -

Serving Fleet Sizes: 100+

(585) 626-9078
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Eric Raich
Sales -

Serving Fleet Sizes: 100+

(216) 337-0219
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Kurt Moats
Sales -

Serving Fleet Sizes: 100+

(248) 709-2045
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Cody Collins
Sales -

Serving Fleet Sizes: 100+

(972) 213-4788
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Jay Ferraro
Sales -

Serving Fleet Sizes: 100+

(914) 391-5493
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Ken Kelley
Sales -

Serving Fleet Sizes: 100+

(713) 253-8353
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Dee J. Walls
Sales -

Serving Fleet Sizes: 100+

(713) 816-3445
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Cameron Hill
Sales -

Serving Fleet Sizes: 100+

(405) 435-6143
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Brian Maki
Sales -

Serving Fleet Sizes: 100+

(972) 841-7314
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Anthony Guerrette
Sales -

Serving Fleet Sizes: 100+

(305) 619-8871
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Patrick Berry
-

Fleet Service

(630) 200-6207
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Bernard Lackey
-

Fleet Service

(248) 672-9105
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Matt Griswold
-

Fleet Service

(313) 408-7954
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Bob Stipek
-

Fleet Service

(248) 320-8615
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
John Cosby
-

Fleet Service

(513) 315-8679
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Kevin Berry
-

Fleet Service

(804) 363-1316
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Mike Hurrell
-

Fleet Service

(214) 604-9247
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Michael Jerkins
-

Fleet Service

(804) 248-8632
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Brian Long
-

Fleet Service

(586) 859-8243
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Elliott Benson
-

Fleet Service

(313) 319-1392
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Rodger Cornish
-

Fleet Part Sales

(914) 582-5469
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Bill Giunta
-

Fleet Part Sales

(206) 639-9747
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Pam Hines
-

Fleet Part Sales

(226) 831-3131
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Don Findlay
-

Fleet Part Sales

(407) 595-2098
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Jim Hoopes
-

Fleet Part Sales

(614) 507-8229
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Chris Austin
-

Fleet Part Sales

(630) 740-0833
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Matthew Stapleton
-

Fleet Part Sales

(405) 615-1153
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Kirk Harvey
-

Fleet Part Sales

(805) 657-5696
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Tom McMahon
-

Fleet Part Sales

(914) 267-6996
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Rusty Sampsel
-

Fleet Part Sales

(248) 804-4967
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Jaynie Beauchamp
Government -

Serving Fleet Sizes: 15-99

(480) 349-6027
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Joe Berg
Government -

Serving Fleet Sizes: 100+

(610) 858-0587
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Beverly Babineaux
Government -

Serving Fleet Sizes: 15-99

(713) 249-2261
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Eric Lamb
Government -

Serving Fleet Sizes: 15-99

(770) 212-0019
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
MinDee Richey
Government -

Serving Fleet Sizes: 15-99

(630) 390-9893
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Dustin Tuomey
Government -

Serving Fleet Sizes: 15-99

(214) 846-5060
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Rick Evans
Government -

Serving Fleet Sizes: 15-99

(614) 623-0046
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Kara-Jo Smith
Government -

Serving Fleet Sizes: 15-99

(732) 215-8493
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Rick Terpstra
Government -

Serving Fleet Sizes: 15-99

(303) 661-7494
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Toni Crawford
Government -

Serving Fleet Sizes: 15-99

(208) 997-8000
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Rich Patterson
Government -

Serving Fleet Sizes: 100+

(602) 228-1286
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Marisa Bertoia
Government -

Serving Fleet Sizes: 100+

(313) 643-0103
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Bob Wheeler
Government -

Serving Fleet Sizes: 100+

(636) 248-0064
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Pamela Kulhanek
Government -

Serving Fleet Sizes: 100+

(201) 912-5185
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Mike Lambregtse
Government -

Serving Fleet Sizes: 100+

(248) 318-2921
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Rebekah Faria
Government -

Serving Fleet Sizes: 15-99

(617) 999-8658
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Yuri Tello
GM Global Fleet

Global Operations

(586) 817-0775
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Anton Glenn
GM Global Fleet

Global Operations

(313) 667-1031
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Nicole Daugard
GM Global Fleet

Global Exports

(313) 667-9705
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Stuart Adams
GM Global Fleet

Australia & New Zealand 

+61 439 903 220
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Peter Cornu
GM Global Fleet

Canada

(289) 404-3779
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Brian Luo
GM Global Fleet

China

+86 159 2188 1156
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Miguel Gonzalez
GM Global Fleet

Mexico & Central America

+52 55 5901 3457
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Marcelo Tezoto
GM Global Fleet

South America

+55 11 4234-3177
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Seyar Shunnar
GM Global Fleet

Middle East

+971 4 314 3441
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
David Villalona
-

GM Financial

(848) 205-0024
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Tim Vella
-

GM Financial

(810) 394-0309
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Ryan T. Anderson
-

GM Financial

(630) 280-6675
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Kris Morris
-

GM Financial

(817) 726-3761
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Harry Larkin
-

GM Financial

(714) 822-7532
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Wesley Tippens
-

Police Vehicle Specialist

(470) 409-0522
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Todd Little
-

Police Vehicle Specialist

(810) 441-2781
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Chuck Beettner
-

Police Vehicle Specialist

(830) 708-0831
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Kelly Palmer
-

Police Vehicle Specialist

(714) 401-2791
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Edward Murphy
-

Police Vehicle Specialist

(267) 903-6237
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Brad Beauchamp
-

Medium Duty Sales

(480) 291-2973
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Steve Cornwell
-

Medium Duty Sales

(972) 841-3300
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Jay Lewis
-

Medium Duty Sales

(516) 458-7994
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Gabriel Slack
-

Medium Duty Sales

(313) 268-5294
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Kevin Frasz
-

Medium Duty Sales

(704) 651-9390
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Kerin Knowles
-

Connected Services

(206) 947-6865
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Michell Lander
-

Connected Services

(203) 917-0087
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Steve Liegl
-

Connected Services

(214) 901-3168
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Lauanna Recker
-

Connected Services

(313) 319-0123
EMAIL
EMAIL
Contact a GM Fleet Global Fleet Representative
Frank Reid
-

Connected Services

(313) 319-0348
EMAIL
EMAIL
 
FOR SMALLER FLEETS

Our GM Dealerships can help you get the vehicles you need.

Serving Fleet Sizes: 1-14
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GM Dealers needing assistance, please call the FAC at (800) 353-3867
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