Download Tutorials

Tutorials offer step-by-step instructions in using our tools. All tutorials are in PDF format. Acrobat Reader is required to view these files. Acrobat Reader can be downloaded free at Adobe.

Ordering Tutorials

Service/Maintenance Tutorials

Ordering Tutorials

Vehicle Order Status

Allows you to check the status of your fleet vehicle orders.

eFleet Product Availability

Provides an inventory of select, commercially equipped GM vehicles available for prompt delivery to your local dealer.

Special Vehicle Manufacturer Inventory

Allows you to view the inventories of commercial SVMs (Special Vehicle Manufacturers).

Order Workbench

Supports vehicle ordering activities from completing consensus to configuring and delivering vehicles.

Order Management Reports

View reports that will assist you with your vehicle ordering such as: Weekly Constraints, VOMS (Vehicle Order Management System) Calendar, Build Out Schedule, Model Year Change Schedule.

Medium Duty Order Management

Create and submit special equipment requests and medium duty orders.

Medium Duty Order Status

View status of a medium duty truck order as well as current dealer inventory.

Special Information Reporting

Create and submit requests to GM to upfit vehicles.

BARS Reprint Request

Conduct searches for GM dealer billing and accounts receivable documents. Request reprints of COV and Price Fuel Label information.

GMExchange Mailbox

Enables users to view and print warranty claim memos, acknowledgements, billing and accounts receivable information, as well as a variety of other reports within seven days of delivery of document from GM.

Service/Maintenance Tutorials

Submit warranty claims to GM for reimbursement.

BARS Reprint Request

Conduct searches for GM dealer billing and accounts receivable documents. Request reprints of COV and Price Fuel Label information.

Vehicles shown with equipment from an independent supplier. See the owner's manual for information on alterations and warranties.