We’re dedicated to making travel and vehicle adaptation easier for people with special needs. From adapting your new vehicle with mobility products to receiving your reimbursement and everything in between, we’re here to help. Better still, get up to a $1,000 reimbursement1, plus two years of OnStar® Protection Plan2 with available 4G LTE and a Wi-Fi® hotspot3 when you have eligible adaptive equipment installed. Explore the Get Reimbursed tab to learn how you can take advantage of this special offer.
When it comes to modifying your new vehicle, there are a few important steps to take before you move forward.
Step 1: Contact your local licensed Mobility Equipment Installer
When having any aftermarket device installed in your vehicle, you’re responsible for contacting an independent licensed mobility equipment upfitter to have it properly installed. When selecting a mobility equipment installer, shop around and inquire about their qualifications, capabilities, experience, warranty, and service practices. Ask for references and whether they are members of the National Mobility Equipment Dealers Association (NMEDA) and are certified through the Quality Assurance Program, a nationally recognized accreditation program for mobility equipment installers.
Step 2 : Contact a Driver Evaluator for an Evaluation
Before selecting a vehicle, consult with a driver evaluator (Certified Driver Rehabilitation Specialist or CDRS). Your CDRS will evaluate you and assess your driving abilities, suggest driving aids, and determine whether you need to have your driver’s license modified.
General Motors has developed certain vehicle components to facilitate the adaptive equipment installation process and help maintain the integrity of the vehicle's engineering, quality, and safety standards during that process. Be sure to consult your mobility installer prior to making the vehicle purchase to ensure all necessary equipment can be installed in your preferred vehicle. You have chosen to hire your own mobility equipment installer to alter your vehicle. By offering an incentive, GM is not reviewing or taking any responsibility for the quality or safety of your alteration. Please consult the vehicle alterer making changes to your vehicle to ensure that the work done on your vehicle is consistent with the Federal Motor Vehicle Safety Act. Alterations are not covered under the GM new vehicle limited warranty.
Trucks and SUVs
The full-size Chevrolet Silverado, Chevrolet Suburban, GMC Sierra, and GMC Yukon XL provide cargo and towing capacity while allowing for plenty of interior space for passengers and/or cargo. When modified by an independent aftermarket supplier4, these vehicles can be made wheelchair accessible for a driver or front passenger. These vehicles provide an attractive alternative to the traditional minivans and have great capability, style, and versatility, and even have the ability to tow a boat or trailer.
All new Chevrolet, Buick, Cadillac and GMC vehicles qualify for mobility reimbursement of up to $1,0001 when adding eligible mobility-related equipment. Items like grab handles, pedal extenders, and hand controls are just some examples.
The full-size Chevrolet Express and GMC Savana Passenger Vans provide abundant interior space, cargo capacity, and accessibility that wheelchair and scooter users especially appreciate. Express and Savana are practical choices for mobility and handicap conversions, e.g., installing adaptive equipment and mobility accessories such as wheelchair lifts, ramps, running boards, and driver aids, available from independent aftermarket suppliers4. You have chosen to hire your own mobility equipment installer to alter your vehicle. By offering an incentive, GM is not reviewing or taking any responsibility for the quality or safety of your alteration. Please consult the vehicle alterer making changes to your vehicle to ensure that the work done on your vehicle is consistent with the Federal Motor Vehicle Safety Act. Alterations are not covered under the GM new vehicle limited warranty.
Under the General Motors Mobility Reimbursement Program, eligible adaptive equipment installed (or reinstalled) on an eligible purchased or leased new Express or Savana van is eligible for up to a $1,200 reimbursement1.
The right-side rear passenger door – available in a 60/40 panel door configuration or sliding door – opens to approximately 44” wide. Rear panel doors swing open 165 degrees, a wide opening (approx. 57" W x 49" H) to access the cavernous cargo space inside.
Comfort and Convenience
Rear air conditioning and an auxiliary heater are available to help maintain a comfortable environment regardless of outdoor temperatures. Standard Solar-Ray deep-tinted glass in the rear side windows and rear door windows also helps moderate temperatures inside. Other features include:
Four-wheel ABS and Dynamic Rear Proportioning are standard on all Express and Savana models. They help the driver maintain steering control by reducing wheel lockup while braking hard on most slippery surfaces.
StabiliTrak® electronic stability control system improves vehicle stability, particularly on slick surfaces or during emergency maneuvers. StabiliTrak is standard on all 2016-2017 Express and Savana Cargo Vans.
Selecting a National Mobility Equipment Installer
Contact a NMEDA mobility expert to have your modification properly installed. When selecting a licensed mobility equipment installer, shop around and inquire about their qualifications, capabilities, experience, warranty, and service practices. Ask for references and whether they are members of NMEDA and are QAP-certified, a nationally recognized accreditation program for mobility equipment installers.
Explore the list of eligible adaptive equipment under the General Motors Mobility Reimbursement Program.
Obtain Proper Training
The equipment installer and/or driver evaluator should provide training in the proper use and maintenance of the aftermarket mobility equipment and vehicle control system.
OnStar® TTY Equipment Offer
Select new 2016-2018 model year General Motors vehicles are eligible for OnStar TTY services and equipment. This TTY equipment is currently available for reimbursement under the General Motors Mobility Reimbursement Program5.
Also, customers who apply for and receive General Motors Mobility reimbursement for OnStar TTY equipment on an eligible General Motors vehicle will receive two years of OnStar’s Protection Plan2 at no additional cost. Please visit onstar.com to learn more.
Benefits of OnStar and TTY Services
The following OnStar services can be accessed using your new TTY equipment:
Obtaining TTY Equipment
It's easy to order your TTY equipment on select 2016-2018 General Motors vehicles. Simply let your dealer/retailer know you'd like this equipment when ordering a 2016-2018 model year OnStar-equipped General Motors vehicle.
Step 2: Select or order an eligible new General Motors vehicle.
Step 3: Take delivery of your vehicle. Together with dealer/retailer, complete the General Motors Mobility Reimbursement Program application form. Submit the application to General Motors Mobility Program Headquarters.
Note: The dealer/retailer will order and install the OnStar TTY equipment.
Reimbursement application forms are available at dealers/retailers, online, and through the General Motors Mobility Assistance Center at 1-800-323-9935/TTY,1-800-833-9935.
General Motors Mobility Reimbursement Program Details
New-vehicle purchasers/lessees who install eligible adaptive mobility equipment on their new eligible Chevrolet, Buick, Cadillac or GMC vehicle can receive up to a $1,000 reimbursement1 for the cost of the equipment, as well as two years of OnStar’s Protection Plan2 with available 4G LTE and a Wi-Fi hotspot3 on all 2016–2018 Chevrolet, Buick, Cadillac and GMC vehicles equipped with OnStar. The OnStar service trial is standard for 3 months on most 2017 General Motors vehicles. Please visit onstar.com to learn more.
General Motors Mobility Reimbursement Program Offer Restrictions
The General Motors Mobility Reimbursement Program5 offer with OnStar is valid through 9/30/17 . To qualify for the reimbursement offer, vehicles must be adapted with eligible equipment and a claim must be submitted within 6 months from the date of purchase/lease. For offer details, visit your local dealer/retailer or call the General Motors Mobility Assistance Center at 1-800-323-9935.
To Qualify for General Motors Mobility Reimbursement
Eligible aftermarket mobility equipment must be:
General Motors regular production equipment options and accessories are not eligible for reimbursement, except for OnStar TTY equipment and safety belt extenders. This includes, but is not limited to, assist step/running boards and all aftermarket equivalents.
Explore the list of eligible adaptive equipment under the General Motors Mobility Reimbursement Program.
Customers who receive General Motors2 Mobility reimbursement on an eligible vehicle get two years of OnStar Protection Plan with available 4G LTE and a Wi-Fi hotspot3. This OnStar mobility offer is at no additional cost and is on top of the OnStar service included on new OnStar-equipped General Motors vehicles. Please visit onstar.com to learn more.
OnStar Offer Restrictions
To take advantage of the OnStar offer, the vehicle must be equipped with OnStar. The OnStar offer has no redeemable cash value and is nontransferable. Other program rules apply. For offer details, visit your local dealer/retailer or call the General Motors Mobility Assistance Center at 1-800-323-9935.
Taking advantage of both offers is easy:
Step 1: Buy or lease an eligible, new 2016–2018 Chevrolet, Buick, Cadillac or GMC vehicle equipped with OnStar
Step 2 : Purchase and install (or reinstall) your eligible adaptive mobility equipment.
Step 3: Apply for General Motors Mobility Reimbursement: The purchaser and a General Motors dealer representative will need to complete and sign the reimbursement application. Submit the application with a paid receipt for the mobility equipment and installation.
If you're uncertain of the eligibility of the adaptive equipment or vehicle you're considering purchasing or leasing, call the General Motors Mobility Assistance Center at 1-800-323-9935.
GM Financial Assistance
Qualified customers can finance eligible aftermarket mobility equipment with their new Chevrolet, Buick, Cadillac or GMC vehicle through GM Financial mobility vehicle financing programs available at local General Motors dealers/retailers. GM Financial extended-term financing or GM Financial’s The Right LeaseSM program may be able to make your vehicle purchase even easier. Visit gmfinancial.com or your local General Motors dealer for more details.
Department of Veterans Affairs
U.S. military veterans may be eligible for financial assistance through their VA benefits when equipping a vehicle with adaptive equipment. Call 1-800-827-1000 or visit va.gov for more information.
A. Download the application below and take your adapted vehicle and application to your General Motors dealer for an inspection. Be sure to select the correct application form based on vehicle date of purchase. Have your General Motors dealer representative sign the application after inspecting your adapted vehicle. Submit form as described on the application.
A. For the General Motors Mobility Reimbursement Program, in effect until September 30, 2017, you must purchase or lease a new and unused (not previously titled) 2016-2018 Chevrolet, Buick, Cadillac or GMC vehicle. To qualify for two years of OnStar Protection Plan2, vehicle must be a new 2016–2018 Chevrolet, Buick, Cadillac or GMC vehicle equipped with OnStar. To confirm eligibility of your vehicle, call the General Motors Mobility Assistance Center at 1-800-323-9935. You will need your Vehicle Identification Number (VIN). Confirmation of vehicle eligibility does not imply claim approval. Leased vehicles must have lessor's written approval prior to adapting vehicle.
A. Explore the list of eligible adaptive equipment under the General Motors Mobility Reimbursement Program. General Motors regular production equipment options and accessories are not eligible for reimbursement, except for OnStar TTY equipment and safety belt extenders. This includes, but is not limited to, assist step/running boards and all aftermarket equivalents. Repairs and adjustments to equipment are also not eligible for reimbursement. Safety belt extenders are not eligible for the OnStar offer.
A. Yes, provided it is on the list of eligible adaptive equipment and purchased from and installed by a licensed equipment installer. The cost to transfer equipment installed in your previous vehicle to your new eligible vehicle is also reimbursable.
A. Assist steps/running boards are reimbursable if they are not available as a General Motors regular production option or dealer-/retailer-installed accessory, regardless of whether the vehicle is bought out of dealer stock or ordered. A maximum $200 General Motors Mobility Reimbursement is allowed. A physician's signature and description of your disability/limitation are required. Call the General Motors Mobility Assistance Center if you have questions.
A. It may be possible. Contact your Chevrolet, Buick, Cadillac or GMC dealer for details.
A. Yes. The General Motors Mobility Reimbursement incentive may be combined with some other publicly offered incentive programs that are in effect at the time of purchase or lease, including most fleet and commercial incentives.
A. To take advantage of the General Motors Mobility Reimbursement Program, you must have the vehicle adapted and submit a claim within 6 months of the date of purchase/lease. Other program rules apply. Once the claim has been approved, reimbursement should arrive within 2 to 4 weeks.
A. The cost of durable automotive adaptive equipment for use by persons with disabilities may be offset with federal income tax credits and deductions, state sales and use tax deductions, funding through state rehabilitation vocational agencies, and medical insurance providers. Consult with your tax advisor/preparer, appropriate state social service agency, and/or insurance provider to see what benefits you might be eligible for.