GM Fleet and Commercial Technician Training

This is classroom-style training delivered by GM certified Fleet instructors right on-site at your Fleet’s location. Existing programs are tailored for specific Fleet vehicles and are designed for Fleet technicians. Past and current models are featured based on the vehicles in your Fleet and training requested.

The GM Fleet and Commercial Technician Training Program offers:

• Customized content developed to meet the needs of your Fleet and your specific vehicle lines
• Instructional Skills: Train the Trainer Programs
• Hands-on technical assistance during the on-site training sessions
• Hands-on, instructor-led, "system" courses and GM Fleet specific courses delivered on-site at your location
• $215 fee per day per student

Existing instructor-led courses available for immediate delivery are as follows:

• Allison Transmission Series 1000 (#87340.01H)
• Specialized Automotive Electrical Training
• Bi-Fuel/CNG Vehicle - Injector Based (#86240.01H)
• Bi-Fuel Vehicles - Mixer Based (#86240.02H)
• Chevrolet Impala Police Package* (#80241.01H)
• Tech II Familiarization (#83041.01H)
• DURAMAX 6600 Diesel Engine Familiarization* (#86340.01H)
• GM Body Controls (#88044.01H)
• GM Fuel Controls (#86044.01H)
• Supplemental Inflatable Restraint Systems (#82048.01H)
• HVAC (#81044.01H)
• Medium Duty Truck C-Series Electrical System (#85080.05H)
• Medium Duty Truck - Hydraulic Braking System (#85080.01H)
• Parallel Hybrid Truck (PHT)*
• Electric Power Steering* (#83041.01H)
• Strategy Based Diagnosis
• C4500 - C8500 Familiarization and Maintenance
• 4T65-E Transmission Overhaul
• 4T45-E Transmission Overhaul

*Proprietary course

Additional courses are available. Special consultation and training needs analysis is included. For more information, scheduling, and to ensure the accuracy of response, E-mail all questions to Jeff Holmes at jholmes@raytheon.com or call 1-248-837-6665.

GM Service Technical College (GM STC)

The goal of the GM STC Fleet technician training program is to provide to your Fleet the same high-performance training that is available to GM dealership service technicians. The performance-based content is delivered through a blended learning curriculum available to Fleets. GM STC utilizes the latest in training technology to effectively support the complex and emerging training requirements for service personnel with the objective to enhance the General Motors technician's ability to "fix it right the first time."

The GM STC utilizes a combination of delivery components to provide highly effective and inexpensive technician training. The different blended learning components available through the GM STC are as follows:

• Web Based Training (WBT) / CDROM Based Training (CBT)
• • CBT Course Catalog is available online at www.gmtechinfo.com
  • WBT courses are currently available to any previous attendees of GM
    Training Center courses via the GM Training Website www.gmtraining.com

• Training Center Hands-On Performance Based classes
• • Delivered at 32 locations (space permitting):
  • A Training Center Map can be accessed on www.gmstc.com under
    "training places" in the menu on the left
  • Require prerequisite WBT/CBT and Interactive Distance Learning (IDL)
    Video courses*

*A small fee may be associated with some of the training materials. IDL Video course components, many of which are prerequisites to Hands-On courses, are available for purchase. Service Know How Videos are also available for purchase although they may not be a training requirement.

Please visit www.gmtechinfo.com. Hands-On classes, conducted by GM certified instructors under this program, are offered on a space available basis, providing prerequisite CBT/WBT and IDL/Video courseware have been completed prior to attendance. Contact one of the Regional Training Centers for more Hands-On course, scheduling, and enrollment information.

Chicago: 630-323-6000

Dallas: 972-278-2196

Atlanta: 770-888-1300

Los Angeles: 818-558-1620

New York: 914-631-4950

General Motors Technical Training

For GM Fleet and Commercial technicians working with medium duty trucks, GM Medium Duty training program has provided thousands of technicians with the support to get the job done efficiently and professionally. The curriculum is a performance-based program that incorporates extensive teaching aids, technology, activities, and Hands-On diagnostic applications facilitated by experienced ASE instructors.

The GM Medium Duty training program covers the following models (GMC/Chevrolet T6500-T8500 and GMC/Chevrolet C4500-C8500) and offers instructor-led training classes available at the five regional GM Training Centers located in Chicago, and Atlanta.

• Available GM Medium Duty Courses are as follows:
• • Tech 2 (#96088.15)
  • Electrical Principles and Diagnostics (#98083.01)
  • HVAC (#91085.10)
  • Eaton/Spicer Manual Transmission (#94082.10)
  • Medium Duty Allison Transmission (#97481.20)
  • Braking Systems: Hydraulic, Air/Hydraulic, and ABS (#95080.10)
  • 6.0L / 8.1L Gasoline Engines (#96083.30)
  • DURAMAX Diesel 6600 (#96082.20)
  • Air Brake Systems (#95080.30)
• Available to Fleet customers - space permitting
• Prerequisite courses are not required for Fleet technicians to attend
• Contact Jeff Holmes for more information
  1-248-837-6665
  mail to: jholmes@raytheon.com

ACDelco

Classroom-style training, delivered by GM certified instructors at 150 ACDelco locations.

• Hands-on, instructor-led, "system" courses that include Air Conditioning, Brakes, Diagnostic Equipment, Electrical/Electronics, Fuel Control, and Test Prep for ASE

*Fees may apply depending on course content and/or volume of General Motors vehicle and parts
purchases.

Many ACDelco courses cross-credit with similar GM STC courses.

For more information about ACDelco Training and the Key Fleet Program, please visit ACDelcotechconnect.com.

FAQs

Q: Can Fleet technicians attend GM STC classes at the GM Training Centers?

A: Yes, if space is available and they have completed the required CBT/WBT and IDL portions of the course for which they want to attend. For example, if a technician wanted to attend the ABS Brakes Hands-On Course at the training center, the technician would be required to first successfully complete the CBT/WBT and the IDL, ABS Brakes courses; then the Fleet technician would be eligible to attend the class at the training center.

For information concerning GM STC training, please call one of the Regional Training Centers:

Chicago: 630-323-6000

Dallas: 972-278-2196

Atlanta: 770-888-1300

Los Angeles: 818-558-1620

New York: 914-631-4950

Q: Can Fleet technicians take Web-Based Training (WBT) classes and Simulations classes online?

A: Yes, if a Fleet technician has previously registered or has a Legacy ID, then they can go to www.gmtraining.com and follow the instructions to login. Once logged in, a Fleet technician can take any of the WBT or Simulations classes offered.

*Note: Your Legacy ID is typically your Social Security Number. Use the link "what is my Person ID" on the log in page of www.gmtraining.com to find your GM Training Website Person ID and to reset your password.

If a Fleet technician is not registered then, then the technician will need to be setup with a GM Training Website ID. Please contact your Fleet administrator for your log in or submit a request to Jeff Holmes at jholmes@raytheon.com.

Q: Who do I contact for more information?

A: Jeff Holmes
GM Fleet & Commercial Training
1-248-837-6665
mail to: jholmes@raytheon.com

For inquiries about GM STC or GMICT training contact the appropriate Training Center

Chicago: 630-323-6000

Dallas: 972-278-2196

Atlanta: 770-888-1300

Los Angeles: 818-558-1620

New York: 914-631-4950